BonavitaBV382510V Electric Kettle

Great kettle which was fantastic to use, had great temperature control and was great for making pour over coffee. However, the temperature control became erratic after 18 months and the kettle failed completely after just under 2 years. The manufacturer was not interested in offering any support (repair or lower cost replacement) and would not stand by the product. Response was "it is out of warranty", you can buy a new one. Not really the right response for a kettle at this price point. I then read a lot of reviews that state the kettle regularly fails in the same way.

The kettle started to rust everywhere water came into contact with. Contacted Bonavita and they refused to replace it even though the kettle was still under warranty. Stainless steel does not rust! So my only conclusion is that the kettle is not stainless steel. Have heard of many other people having similar problems.

Getting into specialty coffee and roasting, I saved up and bought this kettle back in 2016 when I was a kid, with my one reservation being that I'd read two reports about accidentally bending the gooseneck and causing the unit to leak. I have kept that in mind over the years, but I can say it has lived up to being used multiple times a day with 0 issue. I always use distilled water, so I still haven't needed to clean it. If you are brewing tea in it, I'm unsure how easy it would be to clean out spout. I don't have concerns about it bending, as the spout feels far more sturdy than I thought. The spout is nice, thick metal, and it being in a tube really helps it maintain it's shape. I've accidentally pushed the spout into the wall or other kitchen appliances, sometimes while water was in it, and it has never showed any deformation. The unit heats up pretty fast, if I fill it with a liter hot water out of my dispenser (~170F) it'll only take a minute or two to get up to the 205 I brew at, and even from room temp it takes less than 4 or 5 minutes. I find if I can remember to turn it on first, the water is at a good temperature by the time I've ground my coffee and wet my chemex filter. I can't stress just how nice a gooseneck is when it comes to pourover. You can pour water out of the spout wherever you want accurately with ease, to the point where I'm constantly pouring out water weighed down to gram, as it is easy to just pour out only a milliliter even. My unit still looks and functions just as well as when I bought it, and the buttons on the screen (the screen is plastic and feels a little cheap) have held up perfectly, which was another concern of mine. If I do manage to break it, I will definitely replace it, and I think mine will honestly last another decade and stay perfectly functional.

Acabo de comprar 2 nuevas porque dejó de funcionar la que tenía, después de casi 6-7 años de tenerla conmigo. Si hay algo que puedo decir es que son muy resistentes y con una de las mejores interfases para control de temperatura entre las jarras de cuello de ganso.

as I opened my coffee maker I see it's not working as I bought it before 3 months . now i need help to replace it. The kettle is burnt as soon as it was plugged into the socket. This is not A product or service one expects from amazon and it’s authorised sellers. I have also spoke and written a mail to bonavita company directly .I need help either to exchange this product or refund .

並行輸入品と言うことで、不安がありましたが、カンペキな良品が届いたので、安堵しました。マニュアルは英語です。簡単な英語なので、読めました。ただ、細かいところが分からないので、後から郵送でいいので、日本語の取説のコピーを送って欲しいです。以下、手にしないと分からない部分の、商品説明。① 電源コードは、短く、３本の線がくっつく形で平べったく、弾力があり、取り回しが難しい。② 保温状態からケトルを持ち上げると、一度、保温が切れ、湯温表示モードになります。③ ケトル内の全ての水を、注ぎ口から出すことが出来ます。(フタを開け中を見ながら)④ タニタの温度計より、１℃ほど、湯温が低かったです。⑤ お湯の太さは、まぁまぁ細くできます。⑥ YouTube で、プロの人が、同じ物を使っていたのを、見たことがあります。⑦ 水を入れる時は、注ぎ口を他にぶつけないように、根元を、手で押さえた方がいいです。以上、実際に使い始めた感想です。

Esta tetera es de muy buena calidad. Es más cara que otras opciones pero vale la pena.Otras opciones más económicas a veces gotean de algunas partes. Con esta no me ha sucedido.El display LCD de temperatura es muy conveniente sobretodo para poder tener la temperatura exacta del café o té.Trae un botón de Hold por si calientas agua para más tazas y cuando te vuelvas a servir, está a la temperatura correcta. Sí cambia el sabor del café dependiendo de la temperatura. Lo ideal es entre 90 y 96 grados.Yo la he estado usando a 92 con buenos resultados.