F13 Panda DTF Printer A3 L1800 Apparel Transfer Printing Machine T-Shirt Direct to Film with White Ink Circulation and Semi-Automatic Cleaning (Printer+Oven+Ink)

Best printer and best first started printer. Easy to use and great customer service. If I have an issue I contact tech and they help right away. I love the colors it prints out and I have grown my business so much with my printer. Definitely would recommend their products and would buy again.

I bought this machine approximately 1 month ago, I installed it 15 days after it arrived, I installed it Wednesday afternoon and after just a few hours the machine began to give me problems, it took more than 15 minutes to print something and I thought that this is not normal, I contacted customer service and they told me that they would help solve it, which they did. I started my call at 9 pm and finished at almost 5 in the morning, the machine was apparently fine, I woke up at 1 pm because I had slept late and I went to print and the machine was giving me the same problem, customer service told me that they would replace the damaged part and I told them No, I don't think that's a good idea since this machine is new it shouldn't give me problems, I received a refund and they took almost 400 dollars from what I initially paid even though I know that this was not my fault, I returned this machine due to manufacturing problems, why would I want to return it? Please No, No, don't buy this, it's not worth it I'm not going to take care of spreading this message because everything that happened to me was very unfair. Slow machine and the don’t care if is their fault so I lost almost 400 dollars and don’t have nothing ❌❌

Love it.. Is an amazing printer love how it work and I will recommend it.. I totally would buy it again... love how the color come and how amazing it looks ...

My experience with this DTF printer was challenging at first. Despite my excitement, I encountered several technical issues right away, resulting in quite a bit of wasted ink and film as I worked to troubleshoot. Being based in the U.S., I also faced delays in reaching customer service, which left me relying heavily on online tutorials to make some initial progress.However, once I connected with the customer support team, I was impressed by their responsiveness and commitment. They quickly addressed the issues I was experiencing, providing clear guidance and following up consistently to ensure my printer was operating at its best. Their dedication to my satisfaction made a noticeable difference, transforming my experience into a positive one.Now that my printer is fully operational, I am extremely satisfied with both its performance and the quality of its output. The software is also intuitive and user-friendly, streamlining my workflow. Overall, I highly recommend this printer to anyone in the market for a reliable DTF solution. A five-star experience in the end!

I am so happy I chose this Procolored Panda Printer, my production time has increased by100%, the printer was easy to set up and the ink was easy to install. I had no problems setting up the Prorip software and started printing out designs imediatly. The customer service for Procolored was outstanding, I worked with Chelsia and Catherine who were able to help me with my order and walked me thru every step of the way especially when I had problems and did not know what to do. The engineering team was amazing helping me with everything from installation to drivers for the computer, nothing was too difficult for Procolored. I would recommend this printer to everyone and clearly its the best value for the money.

The media could not be loaded. Everyone told me to have patience and stay on top of maintenance. No problem, I'm not new to maintenance, but it requires more than simple maintenance to keep this printer going or get it to run. Even then, this printer will test your patience and ALL your skills!The plus side, you'll have new skills to add to your resume. You will become a certified procolored tech repair person, an electrician, and if you aren't already, you will become a night owl.YES! Change your work hours to nights, keep your nights free, you'll be up all night on Skype with their engineers to do repairs.Now don't get me wrong, regardless of the experience I had with the printer itself, their engineers have been extremely helpful! I can't deny that. I believe that is where they try to shine.Now for the actual printer review.The following were install issues and the daily problems I had with the L1800 A3 upgraded printer the FIRST week:1.The initial install had virus threats, install videos were outdated and missing a lot of information.2.Damper issues. The blue and magenta kept getting in the white dampers.3.Colors not printing properly.4.Air leaks in the main ink bottles, ink constantly leaking.5.Capping station issues. Apparently it was clogged, but once we figured it out I couldn't fix it. Immediately after the main power button went out 😳 that was the last straw.While the engineers provided valuable assistance, it became demanding when electrical repairs were suggested, requiring unconventional solutions like using an oven's power button. Not to mention, I didn't have the right size tools on hand, they wanted me to run out that night and purchase them.I should NOT have to. It's a new printer. While the engineer team was helpful, there were unconventional repair suggestions that seemed beyond the scope of a typical user. Despite their offer of a partial refund, if I made the repair, I opted to return the printer/oven bundle.I've had more down time with this printer than anything. The one week this printer was up and running, I only had TWO, two, successful prints.It shouldn't be like this. The ones that say it's a good printer and have no issues are far and few in between. When they work, they are good.BUT, it's like a quid pro quo situation. They provide assistance in helping you resolve issues, guiding you making repairs, and in return offer product-related incentives for positive feedback. Which I wasn't willing to do. It would be a disservice to you!My advice. Do your research, join fb groups, then make your decision to buy.

This printer is beyond what we expected! The printing is crisp and vibrant and the machine itself is invaluable for my business.The customer service was easy to reach, great to work with and made sure that I was completely satisfied and up and running.I will buy from this company in the future!

Highly recommend! Great prints and excellent customer service.