Applying Quality Management in Healthcare: A Systems Approach, Fourth Edition Fourth Edition

Got this for my financial management class and I really enjoyed it. Learned a lot about healthcare management.

It's a textbook so I'm not incredibly excited to see it but it counts for one more class down towards my degree. I was happy to see they could do fast delivery and hold to their promise - so many things have gone missing or been slow this season. Thank you.

Possibly the first textbook in my PhD program actually written by someone in frontline healthcare delivery. Practical, well organized with a "from the trenches" perspective rather than the usual idealistic academic "why use 500 words when I have 5000?"

It’s a text book.

Unnecessarily expensive and not rigorous enough.

Sexist, like many nursing text books. In this book the first example illustrated portrays a busy pediatrician (denoted by feminine pronouns) that provides good quality services, but is hindered by the manager's (denoted by masculine pronouns) inability to properly manicure an effective practice. First, why is the doctor a woman and the manger is a man? Secondly, why is blame being placed on one as opposed to the other? Finally (and most importantly), why are gender based pronouns even necessary in the first place? I see this all the time in nursing texts. As a male in the nursing field (at the doctorate level) I am personally a little fed up with the subtle and needless exaltation of females and denigration of males within the curriculum. Two stars.