🚀 Elevate Your Mobility Experience!
The Aotedor Electric Wheelchair is a state-of-the-art mobility solution designed for adults, featuring a remarkable 30-mile travel range, lightweight and foldable design, and robust safety features. With its all-terrain capabilities and airline approval, this wheelchair ensures independence and convenience for users, backed by a one-year warranty and professional customer service.
L**E
Good product; poor information.
REVISED Wheelchair review – 5 star – ordered 8/30/23; delivered 9/8/23; posted 9/18/23; revised 9/19/23.I give this product 5 stars, but caution that the manual leaves out some important information that can make the initial setup longer and more frustrating than it has to be. Accordingly, this review is a bit longer in the hope that my comments and suggestions will save new users hours of frustration and effort. We purchased this item in anticipation of a 15-day cruise with eight port-calls in the Southern Caribbean. There’s no way my wife would be able to do all that walking. Thus the need for a powered wheelchair. Let’s begin with the positives.This unit comes with TWO Lithium batteries (most units have only one), thereby providing up to twice the distance/usage available from single-battery units and eliminating the worry about “battery memory” (you can look that up on the web). The seat width is 21 inches (versus 17-18 inches on most other units) and the chair can carry up to 330 pounds. It folds down easily to roughly the size of a large suitcase, thereby making it easier to transport and fit easily through the narrow doors on a cruise ship when folded. Based on our test runs inside and outside of the house, we agree with the positive reviews about ease of, and satisfaction with, handling, but we do recommend a lot of practice at lower speed settings. Admittedly, as expressed by others, connecting the batteries can be troublesome, but see my suggestions further on in this review.So, what are the negatives? Keep reading. I should mention at this point that I sent an advance copy of this review to the vendor’s email address given in the owner’s manual and received a prompt and courteous reply with no corrections to the “technical” information I present here.First-time setup of the wheelchair can be easy, but the instructions are not in the owner’s manual. Rather, I found a good approach in the videos accompanying a competitor’s product: 1) cut the packing tape on only one end of the shipping box; 2) lay the box on one side (be sure to save it in case you decide to return the unit); 3) grab the unopened end of the box and lift slowly to slide the wheelchair out; 4) stand the wheelchair up on its rear wheels and remove any packaging materials; 5) search carefully for and remove the three zip ties holding the chair closed. Now you can follow the instructions in the manual to unfold the chair quickly and easily. (It would have been good if the company had inserted a stand-alone instruction sheet for first-time setup that covered these points and others presented below.)Next, mount the controller on one of the chair arms as directed in the manual.Connecting the battery to the chair is not as easy as the manual indicates; in fact, it’s awkward and even difficult due to the positioning of the battery under the seat, the stiffness of the connecting cable, and the one-way-only fit of the the cable plug into the battery socket (there’s a groove on the plug that has to slide over a flange in the socket). So, try it this way: 1) remove the battery from its rack by following the directions given further on in the manual; 2) stand the battery on the end opposite the socket. Now you can see what you are doing and can more easily insert the plug into the socket. 3) Tighten the screw-cap to hold the plug firmly in the socket, then reinsert the battery into its rack. (Did you notice that the other battery is just sitting there in its rack doing nothing? That’s actually an advantage. Since the chair runs on only one battery at a time, the “spare” can either be charging off-line, or sit in its rack waiting to be used when the active battery runs down.) I should mention that disconnecting the active battery is easy without having to remove it from its rack.Now go to the controller, press the on/off button to turn the chair on, and watch the battery indicator above the on/off switch. (The manual doesn’t say anything about what follows in this paragraph, so I’m guessing, but it all seems reasonable until I’ve had the chair long enough to test it all out.) If the battery is fully charged, five lights will illuminate: red-amber-amber-green-green. I’m guessing that each light indicates a 20% charge level. If fewer than five lights come on, charge the battery as instructed in the manual before using it for the first time. Although lithium batteries do not suffer from “battery memory” and can be recharged at any level of depletion, research on the web suggests that optimal battery performance is obtained by waiting until the charge drops to around 40% (indicated by just the red and one amber light showing). That research also indicates that this is a good time to switch the batteries (so one battery can be charged off-line while the other is being used). Alternating the batteries in this fashion should result in the longest life and highest performance. Maybe the owner’s manual will be revised someday to provide this information and more to users.Although there is a locking lever to keep the chair open, there’s nothing to keep it closed when it’s folded. Therefore, after folding the chair for transport or storage, I wrap a luggage strap between the wheels and over the seat and footrest. When not in use, the strap stores nicely in the pouch under the seat. I also release the “tension lever” on the controller and swing it towards the center of the chair; otherwise it would stick up above the rest of the unit and be susceptible damage.This item is common sense, but it’s still worth mentioning: when stopped for a while (e.g., when sitting at a table), turn off the power so that accidental contact with the joy stick doesn’t jerk the chair unexpectedly.Finally, the chair comes with a cute little tool kit in its own little bag. It, too, stores nicely in the pouch under the seat. Unfortunately, there is no explanation of what tool is to be used wherever to fix whatever. Worse, there are no instructions for preventive maintenance.I hope these suggestions help. It’s a great chair, especially for larger users.ADDENDUM: 9-21-23 -- I just received an email from the company. They have added a FAQ section to their listing and will soon be revising the owner's manual, including the on-line version. The FAQ section contains contact information and some of the items (almost verbatim) from my review. I would say this takes care of many of the comments about lack of contact and product information, and speaks well about what can be expected by way of customer service.
C**1
Life is GOOD
Love the chair. I have a jazzy jet 2 chair. Must weight 150 pounds(maybe more). This Aotedor is light. Folds instantly and unfolds instantly. Read some reviews saying it would not stay folded while unloading. Not my experience. The Jazzy was driven onto a carrier attached to the car’s receiver hitch. It stayed filthy with roadway dirt. This chair is soooo easy to load and unload and it stays CLEAN. Huge advantage. If you need a power chair like I do you do not need to spend time trying to clean one. This chair is comfortable. 6’1” 300 pound man. It is plenty fast. It is solid. No creaks or flexing. Adds to confidence while away from other transportation. 2 cons= 1st- the chair is not good on grass. Works but not even comparable to my jazzy2. 2nd- when you stop there is three or four feet of over travel before electric brakes lock you down. Jazzy is near instant. So, bottom line. Love this chair! I didn’t buy it to work in the garden and I was quick to become accustomed to the over travel. I Just read what I wrote. Let me explain over travel. On Jazzy I would travel full speed til I got to the end of a shopping aisle and release the lever where Jazzy would stop in three feet. That is abrupt. I liked it. Aotedor will stop in six feet. Now I reduce speed as I near the end then release and my chair stops. Much smoother. 99% of people using a power chair will like the Aotedor over the Jazzy because of its smooth operation. A word of caution. This chair is very quiet and will ‘sneak’ up on fellow shoppers. You may want to say “excuse me” as you approach to pass. It is funny (peculiar) that people will be startled by seeing a power chair that close. I have found people to be very accommodating if given notice. Anyway, I have been through 3 Jazzy chairs in 14 years. They are great chairs! However, I will not go back to such a heavy chair as long as Aotedor can present such value. I didn’t mention the 2 batteries. Very comforting to know you have a ‘reserve tank’ if your battery weakens. Good luck.Edit: I charged one of my batteries for six hours. Took it to Walmart. It DIED in 15 minutes!! I am surprised and a bit annoyed. I changed to second battery. Had not even charged the second battery since purchased. It showed full charge and got me back to my car. I have not contacted Aotedor as I haven’t found a number or email. I have used this chair three times in the twenty days I have had it. Two trips away from home drained the battery. Third trip drained it from full charge to dead in 15 minutes. If I can’t get a new battery it will be going back to Aotedor. Still love the chair but the batteries are expensive. Wish me luck with customer service. ThanksEdit: apparently I am not smart enough to charge a battery. On second attempt all went well. Did not call customer service as they were not needed. Batteries are strong and chair is still strong and quiet. 5 STAR chair!Edit: Bad News!!! Took my chair to Vegas. I got 7 miles of travel with both batteries. Not EACH,,,Both. That is not 25 miles however, 7 miles is a lot of travel and not,y complaint. Complaint: When you turn right or left the chair slows to less than half speed. Presumably for safety. Problem is if you are on a sidewalk that slopes down toward the road and gutter you steer a bit uphill to go straight. This causes the chair to cut its power by over half. Now you haven’t the power to go forward. I found myself coasting toward the road then powering uphill. Zigzagging down the sidewalk. Luckily, Vegas has very wide sidewalks. Consider, I am 6’1” and a bit over 300 pounds. Secondly, the little motors are now quite loud. I suspect all of the chairs have the same problem. It is enough of a problem for me that I will be researching chairs once again. I now know what to ask. This chair is fine on flat surfaces. It is very comfortable for a 7 mile ride. It ‘probably’ works well for the 225 pound man. For me,,, the “safety” switch for turns needs to be disconnected. The chair becomes quite a nuisance on sloped surfaces. On the brighter side,,,,I found it necessary to board an escalator and found it easy to hold the chair on the tread below me. Used many escalators instead of the elevators provided throughout Vegas. Note: Ceasars Palace is NOT ADA Compliant. Or maybe it is yet, I found myself dragging my chair up and down steps in four places. They had elevators with a phone to call an operator. No one ever answered the phones.Edit: Warning!!! These folks delete the parts of your review they do not like! They require that I video my problem with the chair. I am old and disabled. I cant create content for these people. I just wanted a working chair for the money I spent. May or may not happen with Aotedor. Buyer beware!
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