Generac7170 Mobile Link Wi-Fi & Ethernet Device - Remote Monitoring and Control for Enhanced Generator Management,orange/black

Easy to install, and a great upgrade to my unit. Won't be surprised by downtime in the future.

Only works with 2.4GHz network, and I had to call support because UI is confused - you have to log out of your account to add the device, ability to do it is only on the login screen. Beyond that, it seems to be delivering the advertised online access.

It's a very simple installation using the supplied harnessed but trying to follow the provided instructions made it very difficult to follow. I had some software issues with the app that got cleared up in 15 mins after I called Generac support. I get all the important generator status information on my phone and that's all I need.Recommend!

The Generac dealer sales guy, the Generac sales rep, and the Generac installer all said the new 26kW generator couldn’t be connected via Ethernet - it has built-in wifi and that was it.Well, that built in wifi was very unreliable, even with an access point right near by. It might work for a week before inexplicably disconnecting, and the only way to get it back online was to go out to the generator and stumble through the menus to re-do the wifi setup. Infuriating!This little module is way overpriced but it gets the job done. Installation was fairly straight forward, just disconnect the existing wifi 8-port connector from Port 1 on the underside of the controller and plug in this module. Run an Ethernet line in to the module and it’s reliably online!I put in a MobileLink support request to transfer my subscription over to the new module and they took care of it very quickly.Highly recommended.

Getting linked in took some effort and help from the service provider, but love to use as a monitor when away from home for extended periods. Would highly recommend

Sent it back. Had a Generac certified tech try to install it. After over an hour on the phone with Generac tech support (who were very nice), they opened a trouble ticket and it sat in limbo for 5 days and 3 phone calls (by me to get progress). I am tired of waiting, so sending this unused and not useful item back. If your generator doesn't already come with a built in Wi-Fi option, don't bother trying to retrofit it. Whether it's the hardware or the software is unknown, but even with an access point 5 feet away and only sending out 2.4GHz signals (the only frequency this device will speak), with the latest Generac App and iOS, it fails consistently to work. I was pretty dumb to think I could get the device to work when soooo many other users failed (and returned the same device).

My Mobile Link device was delivered yesterday afternoon. Physical installation was quite simple on my 6-year-old Generac Model G0070431 generator. Drill on hole, connect a few wires and it was ready. It did take a few minutes to get it communicating though. That said, once it was communicating, it is great. Again, the newer Generac generators with the built in Wi-Fi devices have a few more "bells & whistles", but this is great being able to monitor my generator remotely. I have now ordered a propane tank level monitor as well.

My generator that I purchased this product for did not have the Gen 2 Evolution controller. The instructions that came with the Mobile Link didn't include any information to help you identify which controller your generator has. Because there are two different instructions based on if your generator had Gen 2 or Gen 1 of the controller, the Mobile Link couldn't communicate with my home Wi-Fi. I had to waste 40 minutes waiting in a queue at Generac and then have them get back to me the next day. It would have been an easy installation if this had been more clear. If you have a Gen 1 controller, you need to use the additional wiring bundle that comes with this product which allows you to hook it up directly to the batter in your generator. A simple solution that just wasn't made clear. I hope Generac updates their online instructions as well as the paper instructions that come with the unit. Other than this issue, it works great and lets me know if there is a problem before I discover the generator won't start and it's minus seven below outside.