Joy Walker Waterproof Backpack Rain Cover, 10000mm Ultra-Waterproof, Upgraded Ultra-Strong Multilayers, Antislip Buckle Strap

I bought a cover but mistakenly ordered a size too small for my pack. That was totally my fault as I didn’t take the time to check pack size etc before purchasing.Upon realizing that I needed the next size up I contacted the supplier and I must say I was blown away with how promptly and efficiently they responded with supplying me a new correct cover. They even shipped it at their own expense so that it would arrive to me before I left for an overseas trip. Totally blown away with their customer service which is amazingGot rain the first day out and the cover worked perfectly, not a stitch of water got into my pack so could not say more about how good this product is.Thanks to Leo and the team !!!!

This is a simple and economic solution for my backpacking adventures.I have a great pack - (ULA Catalyst 75L), but it did not come with a rain-cover.This is a quick and easy cover to put on - and it comes with a small storage bag. While the storage bag could be ditched to save a few ounces - and I feel the cover is durable enough to handle being stuffed into my tent bag or another accessible spot.I have learned to enjoy NOT having a built in rain cover - as this can also be used to cover other items quite easily.Joy Walker, it should be noted, is a small company with outstanding customer service.I was blown away at the speed of which they helped me when I accidentally ordered the wrong size. 10/10It is rare to find a company that leaps at the opportunity to help.

I don't usually write reviews but felt I had to for this purchase because of the superb customer service. My first time buying backpack rain covers and very happy with the quality of this item. Will know better how well it holds up in the wet and its durability after our trip to the alps but the material and sewing looks very good. I must also give 10 stars for customer service. One of the sizes I bought did not fit our backpack and the owner immediately helped take care of us and fixed our mistake. I haven't received service like this in recent years so was pleasantly surprised and grateful. Thank you Joywalker!

We backpacked through Scandinavia during the rainy season. I purchased backpack covers to keep our backpacks dry. It did the job well. The straps could have been designed better. However, it gets the job done.

Amazing customer service. The first cover was not quite the correct size for my backpack and I contacted the company. Within a few hours the owner responded and sent the correct size and generously offered to let me keep the first cover. That first one has been put to good use by my son. We have both found the product to be high quality and they have excellent customer support.

Absolutely fantastic customer support! I ordered a small rain cover for my backpack thinking it should fit but when I received it, I realized it was just ever so slightly too small. Contacted customer service through the email on the card that came with the cover and even at 9:40pm on a friday night, they responded immediately. They were able to figure out the right size I needed and sent the replacement priority without any hassle or issue. I received the correct size cover on Tuesday and it fits great. Five stars and then some for the top notch customer service and a great product!

I’ve been preparing for a road trip on my newly bought motorcycle, it’s been so many years since I’ve packed up the back of a bike. I bought all the fabric to make waterproof covers for the rain when I saw the backpack covers offered from Joywalker. First the cost was too good to pass up. Upon receiving the XXL cover I found the craftsmanship very well made and it fit my luggage bag and pack perfectly.It folds up small in its own bag for my limited space on the bike.I would recommend this product for all those who need a great waterproof cover on your motorcycles. Thank you Joy walker for saving me the time making one. I couldn’t have made it as well as yours.David

Why did you pick this product vs others?:Excellent customer service! First one was too big so I reached out to email provided and they sent me the right size. New one came really quick. Haven’t had the chance to use it yet but they look exactly as advertised.