Question 1

Is the remote unique to each unit. I want to buy multiple for more fans in the house. I don’t want one remote to operate another room. Need individual

Accepted Answer

Yes, the signal between receiver and remoter had been matched one by one before delivery. it means,  one  remoter only control one receiver, it is individual.  By the way, if you want to change the remoter from individual one to universal one, we also have operate instruction if you need. Enjoy your new remote fan.

Question 2

How does the timer feature work?

Accepted Answer

Dear sir,  For example, if you want to setup 4 hours timer, please operate as following steps. STEP 1: power on, let your fan work; STEP 2: push the button marked as "4H". STEP 3:  After 4 hours, your fan will stop. Please note that the timer is only control Fan, not control the light. If you have any further question, pls contact with us anytime.

Question 3

The light works but the fan does not

Accepted Answer

Step 1: Correct connection
A, input and output lines can not be reverse, it will burn-out if reverse.
B, Before connection, check the user manual carefully, the wire color maybe not match your very old ceiling fan. Contact seller, we will help you to install)

Step 2:  Do you hear a short sound “ Beep” from the receiver when you power on ?
YES: The receiver is good, and can power on successfully
NO: The receiver is failed in POWER ON，please check your wire connection.
The correct action: Power on, “Beep” from receiver, then the light on. Fan will not run.
(FAN will run only when you press speed button in remoter)

Step 3: Does the indicator in remote will light when you press any button?
YES: Remote working
NO: check battery (also check the battery case, the positive contacts maybe not a good connection for some battery brands. If so, you can folded up tiny squares of aluminum foil and put them between the batteries and contacts)

Step 4:  Do you hear short sound “BEEP” from the receiver when you push any button in the remoter? 
YES: The signal between receiver and remoter is correct
NO: Need rematch the signal between remoter and receiver. And make sure the Antenna keep outside the canopy
Rematch method:  Connect seller.

Question 4

Does the fan switch has to be on high for the remote to go from high, to medium, to slow? what if fan switch is set to slow? fan ran very slow,

Accepted Answer

Yes, your fan switch must to be set to HIGH. Why?  Because the speed which set by your fan switch equal to the speed which set from 'high' in remote. For example: your fan had been set to MEDIUM through fan switch,  When you press 'high' button in remote, your fan speed is MEDIUM. It means that the highest speed you can get from remote is 'MEDIUM'. When you press ' low ', the fan speed is very very slow. So, please make sure that your fan speed should be set to MAX through you pull  chain before using the remote if you want to get correct speed you want.

YukiHaluUniversal Ceiling Fan Remote Control Kit

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