Brother ImageCenter, High-Speed Desktop Document Scanner, ADS-2000e, Multiple-Page Scanning, Multiple Scan Destinations, Duplex Scanning

I use this product every day at my office. I have had five other scanners over the last six years (four stopped working - other manufacturers) and I purchased this one because I love my smaller Brother scanner, it just didn't handle the larger documents. So, I took that one home and it is still working well. I needed something that would duplex, work with different size paper, was fast and didn't jam every two minutes and I wanted something that was affordable. It is well made and not too big. I needed something that would handle scanning large documents but wouldn't take up too much space on my desk. The documents I scan are usually between 50 and 200 pages. It doesn't hold that many pages, but I can easily break the document up and still feed sections in without jamming, which is next to impossible with most scanners. I also love the fact that it deletes the pages that are blank. It The installation was extremely easy and haven't had any glitches with Windows 10. The scan quality is good and the machine is super fast. Easy to switch from photos to pdf. I was able to scan over 200 family photos in minutes with good enough quality to have reprinted. I was then able to give them (on a thumb drive) to family members and they had the front and back of each photo, so they were able to tell when they were taken and who was in them. I am happy with my purchase and if I ever needed another scanner, I would buy this one again.

Update June 2018I have had the scanner now for 18 months. It has worked well for me until it go un-aligned about a month ago. For some reason it scans papers cutting off the top of the paper. I tried re-installing the software, drivers to no avail. I am not sure if it is a software or hardware problem. I have tried different viewing software and the cutoff scan is the same. When I get time I will try the scanner on a different PC. Even thought the brother scanning software works it is outdated and the interface is not that great. I also had to re-install my OS and had to setup the software again. There is no way to save settings. It is very confusing. There is the modes to scan if you use the software and the modes to scan if you use the button on the device. You have to tweak and save the settings for each mode which is painful. The interface is not that intuitive so it is confusing. I still don't understand if I am setting up a setting for scanning on the desktop software or the device. The other software they provide is not that great either but works. I use PDF Xchange Editor free for viewing and editing my pdfs. I wish they had better software for scanning and organizing your pdfs. After looking around online I couldn't find any solutions.I am still trying to see if there are any benefits to the software but the scanner so far is great. I have not used anything but normal sized and unwrinkled papers. There has not been any jams. It is noisy but does not bother me. It is really fast. I did not buy it to scan photos but tried scanning one and it does not scan photos well. The colors and pixels are all messed up. I wished they sold it without the extra software and reduced the cost. I scanned a paper with OCR and one withtout it and the PDF reader I use could still find text. I think the PDF reader I use does OCR anyway so it does not appear to matter what type of PDF I scan it as.

This is my second ADS2000 scanner. I use the first one in my home office (an ADS2000 purchased in 2013) and this ADS2000e in a small closet office in a condo. Both are reliable scanners with straight scans and few paper jams, and they're fast. I recently tried out the smaller ADS1000 in the closet office, but had too many crooked scans and paper jams. The ADS2000 is far superior. The ADS1000 is going back to Amazon.A word of advice, ditch the included software. I use ABBYY Finewriter. The user interface is light years better. I scan to searchable pdf's and can find any doc in seconds with a few keystrokes in the Windows Explorer search field. I scanned in years of tax returns, receipts, and such and eliminated a tall 4-drawer file cabinet. Now everything sits comfortably on my hard drive and is backed up on an external drive (automatically) and a secure Data Locker thumb drive. I use the thumb drive or cloud storage to access the docs from both home and the condo. And I like scanning a lot better than paper filing.

I purchased this document scanner for my law office because Microsoft upgraded my computer to Windows 10 over a weekend when I wasn't around to reject it. My Xerox Documate scanner would no longer work, and no driver updates were going to be issued. I have had The Brother for a few weeks, and am relatively happy with it. It's seems a bit slower and noisier than my Documate, but not enough to be a problem. One irritation is that it has a feature that will detect more than one page being drawn through the feeder at the same time, which is good. What is a problem is that it is too sensitive. If it detects what it considers to be more than one sheet, it stops scanning. I have had to stop and restart jobs when I tried to scan a regular envelope or a document with a small sticker with a recording number on it. Maybe there is a setting which will make that less sensitive. I haven't had a chance to look.

I bought two of these items. One works great. The other one has an issue with the computer and takes 5 min to scan. I think the problem there is some anti virus software blocking communication with the scanner. To overcome that issue we don't use the computer scan software. Instead we scan from the scanner to a network drive. Then is works just fine with a slight increase in overhead time to get the scan from the network drive. Otherwise, for normal scanning it works just as well as the overpriced Fujitsu scanner that I also have. Will be buying more of these as the price is right. It pays to have one on each work associates desk. It is faster than have my work associates get up to place docs in the central scanner and then to the computer to scan and then back to the scanner to pick up the docs. It just takes to much time.