Full description not available
M**V
Bad customer service and product
I've hayd this product about a month and its broken, I had to send 3 videos to m3d to prove I wasn't lying. Then they wanted me to install a new motor, which I wouldn't have a problem, but I bought a warranty on it, so I wanted them to replace or repair mine...well they will replace it, after I pay 25 bucks shipping. This is a ripoff, buy another product. When the X axis was failing it clogged up and wasted half a spool of filament. Poor customer service, they are pretty quick to respond...with bad news.
A**V
Mine works great other than my Windows 8 Surface Pro does not ...
I bought this directly from the manufacturer. Mine works great other than my Windows 8 Surface Pro does not recognize it. My MacBook has no issues. I just design on my Surface Pro and print on the MacBook.Got it running in a few minutes with the software and printing free designs from thingeverse.Cons:The fan does get noisy from time to time, but not unbearable. It's my first 3D printer so I can't compare it to anything else. I run it in my bedroom as I sleep with my wife and 2 year old.Print area is pretty small.Print times seems slow to me but, as I read about others print time with other printers, its about the same. I watch it print and watch videos of other printers. It moves at the same rate.Pros:Affordable. great beginner printer. My plans are to use it to build parts for a larger printer to print at least 12x12x12 inch projects. Larger printer that prints 12x12x12 inch are way over $1k. With this and building my larger one, I get two printers for about 1/2 the price of a large printer.It's a beginners printer, small, very very very very light. lighter than my laptops and nothing other than the filament/USB?power cables are visible or accessible by un attended children.Summary:I've been researching and wanting to take the plunge to 3D printing for 3 years now. This product allowed me to do that with ease. I had many questions and read all the sites about parts and processes. 3D modeling. Building 3D printer was my goal but I did not feel comfortableMy journey to 3D printing so far.1. Bought the printer. Delivered and unboxed it. (1 Week)2. Plugged the filament in, connected the USB, connected the power cable. (1 Min)3. Downloaded their software from their site. Installed on my MacBook (5 min)4. Connected the printer and it was recognized, ran calibration and filament installation. (5min)5. Downloaded and STL file sample from their site and loaded it and started printing. (2 min)Print time for their 2x2x1/8 inch'ish sample was 4-5 Hours I believe.Printer so far:- Filament holder that clips onto the side of the printer. (didn't care about the quality so I set to the lowest settings 6 hours to print)- Cookie cutter for my wife. (Designed on free 123Design software in 30 min. Even though it was a smaller piece than the Filament holder. Printed in 8 hours because I adjusted to fill the product so it is sturdier and adjusted for a smoother surface)I will try to remember when I finish building my larger printer with this one.
A**R
Recently I was trying to modify it and cut the extruder plastic to short but that was an easy fix. I think this is a great little ...
This is my 1st printer, I have had it over a year and I have not had a problem with it. Recently I was trying to modify it and cut the extruder plastic to short but that was an easy fix. I think this is a great little printer for someone who never had one before. The items I printed are well over 100 from drinking cups to star wars ships.
A**R
Poor Printer & Lousy Customer Service
I shared the same comment with snazzy_sneakars & Jeffery RileyI had tried to a simple bear from thingiverse.i had poor start it is unable extruder at the beginning, it took several hours to "make over" before i could clear the path for printing.Finally, i managed to get 1 working and my nightmares comes, i have 2 "okay" print out of 10 prints. I had provide the pictures belowIt is always clogging. i am tired of it. The customer service suck!!! Replied only after 3 days. So be prepared to on your own when you buy this product, no support, unless you are very techie person
S**S
The poor quality of these printers combined with horrible customer service ...
Do some research first if you're thinking about buying this printer. The first one I had worked for 4 days before the extrusion motor stopped working. The replacement stopped powering on after a month of use. The poor quality of these printers combined with horrible customer service from M3D make me regret purchasing this printer. Judging by the amount of complaints against M3D at the Better Business Bureau bbb.org, it appears I'm not the only one who feels this way.This printer is guaranteed to break on you at some point and will require you to contact M3D. M3D customer support is impossible to contact and generally useless once you do get a reply. They will give you the runaround and ask you to perform pointless troubleshooting on the printer while taking 2-3 days to respond to any messages you might send. After troubleshooting via email inevitably fails, they will ask you to submit an RMA request. Their RMA process is a joke. They will charge you to send in your defective printer and initially promise to send a replacement within 2 days of receiving your defective printer. I've filed two RMAs with M3D and after constant follow-up on my end, the first replacement took 23 days to ship and the second replacement took 29 days to ship.There are way better printers with much better customer support available for the same price as the M3D Micro. I would recommend staying far, far away from M3D.
Trustpilot
4 days ago
1 week ago