Operations and Process Management: Principles and Practice for Strategic Impact

This is an excellent book that brings together the basics of operations management, business process improvement, and supply chain management, all with relevant examples and modern applications. This is a must-use for MBA programs that miss the ball on one or two of the main topics discussed in this book, since most schools just cover POMA.

Good and real descriptive...works really well as a course material...detailed outline to major process theories with excellent diagram and support

This book is easy to understand, well laid out, it has good practical examples and case studies, good online materials