Question 1

Where can i buy replacement nozzles?

Accepted Answer

Hi there,
Here is the link of the replacement tips:
https://www.amazon.com/dp/B0BRY5L3FF?ref=myi_title_dp

If you need to know more information about water dential pik, welcome to contact us via this way :
- "Your Account"> "Your Orders " > Find your order and click on "Contact Seller
We will try our best to solve the issue.
Bitvae

Question 2

Where can I buy replacement nozzles for this water flosser?

Accepted Answer

Hi there,
You can buy replacement nozzles for the water pik directly from this link :
https://www.amazon.com/dp/B0BRY5L3FF?ref=myi_title_dp
Bitvae

Question 3

How do I stop the water coming out the three holes on the back?  Water goes everywhere!

Accepted Answer

Hi there,  The small hole at the back of the water flosser is designed to act as a drain. This hole prevents the body of the floss from getting wet with water and it can improve the life of the water floss.
  When the nozzle is not fully inserted into the hole at the top of the handle, water will spray through the small holes. Always make sure that the nozzle is installed correctly.
If you have any other questions or need additional assistance with your water flosser you can contact us as follows:
- On Amazon, go to "Your account" > "Your orders" > Find your order and click "Get product support"

We will do our best to solve this problem as soon as possible.
Bitvae Support Team

Question 4

Why is it so hard to contact bitvae about product lost?

Accepted Answer

Hi here,
We will respond to customer contacts within 24 hours.
We provide a 12-month warranty on the water flosser and you can contact us in any of these ways:
-Via email to support@bitvae.com 
- On Amazon, go to "Your account" > "Your orders" > Find your order and click "Get product support"

We will do our best to solve this problem as soon as possible.
Bitvae Support Team

Package Dimensions	22.3 x 9.6 x 6.71 cm; 381 g
Color	Frost White
Material Type	Plastic, Rubber
Special Features	Cordless, Rechargeable, Waterproof, Rechargeable

Bitvae Water Flosser WH

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Description

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