SUSTEAS2.0 Liter 68oz Glass Pitcher with Lid, Easy Clean Heat Resistant Glass Water Carafe with Handle for Hot/Cold Beverages - Water, Cold Brew, Iced Tea & Juice, With 1 Long-Handled Brush Included

My pitcher arrived broken. The packing from Amazon was done without apparent regard that there was fragile glass inside. I contacted the manufacturer as instructed by Amazon and they sent a replacement immediately. It arrived safe and sound. Their customer service is A++.

I have two of these in the 51oz size. They are perfect for making cold tea. I usually use a mixture of teas (green, ginger herb, rooibos, etc). After pouring the boiling water over my tea bag in the pitcher, it seems to cool to room temperature in an hour or so. I always wait till cool before placing it in the refrigerator. Even though this is made of borosilicate, a shock temperature change will crack any glass. This can withstand both very high and very low temperatures — but it cannot go quickly from one to the other as a few reviews have alluded to and experienced cracking (of course). By the way, one of my pitchers was purchased 2 years ago and is still like new!.

Lightweight, great handle and shape! Highly recommend!

I really enjoyed these pitchers, I used them many times to make my own iced tea. But it's been less than a year and the lid is broken in a way that's not food safe.There is a hollow part and some water got inside, so now if you shake the lid you can hear water. The water doesn't actually come back out, that I can see, which is worse. Because that means it is a bacterial breeding ground and at some point it can seep into my drinks.I am assuming that it happened in the dishwasher. The listing does say dishwasher safe in a couple of places, but it also says hand washing recommended elsewhere. I think this is a tricky position to take because either it's safe or it's not, and unfortunately it's not.

This is an awesome pitcher. It is great for what I need!!!

Great shape and size. Hold a good volume and stays warm or cold given the double glass wall.

Beautiful design with quality materials. I ordered twice, but in the second order, one came without a lid. I reached out to the manufacturer and within a week they sent me out a new pitcher. Rare to get quality products with excellent customer service!

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