S**R
I really wanted to love this.
I really wanted to love this. I have waited a few months before writing this review so that I could really live with it before giving my feedback. I was excited when I bought it. I am not a fitness person, so I didn't mind the reviews that criticized the accuracy of the step count etc. I got it because I wanted to monitor (give or take) my overall activity, sleep and stress levels. I also dislike the look of the fitbit. I am a working mom, so not super glamorous, but still wanted something pretty to look at. On paper I thought the bellabeat had everything I wanted.First, the pros: I like the fact that you can track you sleep, steps, stress and even your meditation. So the idea of it is good. My favorite is the step tracker.The cons:1) It is much too big. This is much larger than a standard woman's watch. When I carry my son with my arm on which I wear the bellabeat, he complains that it hurts him because it digs in his sides.2) The bracelet it comes with is worthless. I started wearing it and it doesn't close completely so it was falling off everywhere. Even when I wasn't doing anything super active. So I had to buy a bracelet on Etsy, with lobster claws and I didn't love it either. Finally I had to have one specially made that makes it look OK, but still not ideal. Finally the specialty bracelets made for it ended up costing me more than the bellabeat itself.3) The sleep tracker is way off. This was one of the main reasons I got it. I wanted to track my sleep. But I end up having to enter it in manually every day as the tracker does not pick up when I am sleeping - or sometimes picks up that I am sleeping when I am wide awake. I thought I had to enter it manually the first few weeks to get used to my schedule and then it would start to know my habits, but it still doesn't track my sleep properly after wearing it for 3 months straight.Conclusion, the only reason I am giving it 2 stars is because I think the idea of a "well rounded" fitness tracker for women is really good. I just think they need to make it much smaller so it can really look like jewelry and of course improve the sleep tracker, and bracelet.
C**H
Only worked for about 6 months and now I'm receiving no customer service support
I am leaving this feedback as I was previously very pleased with my Leaf. I started having issues with it several months ago - it was losing data often. The company replied to my concerns and gave me directions to reset it, which I did - I had to also replace the perfectly good recently replaced battery though. Well now it will not sync at all, hasn't synced in about a month. I tried replacing the battery and going through the steps they recommended. The company is now ignoring my customer service requests and not responding now that my Leaf is completely useless and won't do anything. I've asked for a replacement and they will not respond to me. Oh well, it was nice for the 6 months that it worked but I am so disappointed in the outcome and customer service.
V**1
Disappointing
I'd been eyeing this product for a while after I saw an ad on Facebook. I couldn't really justify paying so much for it when i already had a fitbit. But the fitbit was starting to really irritate my skin and I wanted something that gave me more options on where to wear it and this seemed to be a great choice. However, I have to say, it fell short of my expectations.Pros:1. versatility to wear in different ways (bracelet, necklace, or clip)2. is much prettier than any other activity tracker3. syncs to the app much faster than my fitbit4. it helps track your period (no other activity tracker does that, that I'm aware of)Cons:1. the product comes with the double wrap bracelet, but only in S/M, which is too small for me (the large is an additional $24)2. when worn as a necklace, it's a bit heavy and tends to stick to my skin (the backside is flat metal)3. the app won't allow me to choose an earlier time for bed before 9pm (I know that may not be an issue for some, but I get up really early, so I have to go to bed early)4. the alarm is kind of a joke; the device vibrates, but I almost can't feel it and it never wakes me up. I also have one set to remind me to take my vitamins in the evening and at this point, I have never felt it go off.5. it doesn't seem to log any activity unless its continuous for at least 5 min (no step tracking at all unless it logs activity of 5 min or more)6. the stress tracking doesn't make a whole lot of sense; during the day, I usually feel very stressed at work, but it says I'm stress resistantFor me, the cons far outweigh the pros. I wish I could have tested this out before I spent over $120. I definitely would not have bought this.
D**E
I'd buy it again.
I'm happy with the purchase. Prior to the Leaf, I've used two different Fitbit trackers and I hated the rubber band. And my rose-gold Leaf tracker looks much more like jewelry.Pros: Synching is easy. The app has meditation downloads; some are effective and some are cheesy, but they are a good reminder of what I need more of. I really like the Stress Sensitivity tracker, a feature that calculates steps plus sleep plus meditation. Again, it's common sense, but seeing the percentage climb if I did not sleep enough is a good reminder.Cons: The width of the tracker is thicker than I imagined, so I'm attaching a photo for others to see.I have not had the problem of the tracker falling off, and I have not yet tried wearing it attached to a necklace or clothes. The leather band that comes with it works well and is comfortable.Suggestions for Designers: I wish I could connect with my other fitness buddies. I did enjoy various weekly challenges with friends. Oh, and I LOVE not having to recharge this weekly. Big plus.
J**S
These Guys Can Sell Anything!
I decided upon getting a Bellabeat after tracking my steps using my phone. I thought a necklace or clip would be so much handier than making sure my phone was always with me. The Bellabeat is a beautiful piece of jewellery but at the moment that seems to be all that it is. The 1st day I got my Bellabeat I decided to head out a walk to test it out. To my surprise I had done over 13,000 steps and by the end of the day 20,000! Wow was my 1st thought. Then one evening I took a look at the app and could see I had done 2,000 steps whilst driving. I kept a check on this and yes it's counting my steps while behind the wheel. Not a happy customer.To make matters worse, the speed of the customer service is ridiculous. In order to get a reply to an email, I have had to send a couple of messages through Facebook messenger, then to get a further response, I had to resort to the online chat function. It's appears that this is the only way to prompt a response. I have just sent another email so it'll be a waiting game now. Unfortunately this pretty device will have to be returned if they can not come up with a solution....FAST!It's quite apparent that Bellabeat have a very good marketing team and can see something which doesn't work how it should. They use lots of social media to advertise and I was sucked into this. Don't get me wrong, the Bellabeat is beautiful but I bought it for a purpose. I would have been better putting a few hundred pounds into a smart watch.
L**M
Disappointed and Underwhelmed
I ordered this a week ago - set it up 3 days after it arrived worked fine for the first day (steps seemed a little low but I wasn’t discouraged as it was the first day) it didn’t track my sleep the first night - again I was like; eh, it’s the first night I’ll keep trying it!The second day wearing it it seemed fine for the first half of the day then just stopped syncing to my phone. I tried everything. I unpaired it then couldn’t re-“pair” it with my phone. I deleted and reinstalled the app twice. I took the screws off the back and took the battery out and put it back in.I then managed to get it paired back with my phone (this is day two of wearing it). I believed this would be it and that my troubles were over it would be restored to it’s former uh kind of disappointing glory.This morning I woke up and it seems all good, the alarm went off - my vitamin alarm however did not but I carried on nonetheless.Tried syncing my device at 10am after being at work in customer service (running around) to find out I’d actually done a grand total of zero steps. Shocking really.I have given up and returned the item (after 3 days of use) as I’m not about to go fiddling around taking the battery out and replacing it every time it decides not to work. Not really the point.Absolutely shocking.Other notes - it is actually really pretty to look at - a bit heavy as a necklace but I didn’t have any problems with the weight.I really wanted it to work and be great and I think that’s why I’m so disappointed- I’m not allowed to wear fitness watches at work so I thought this would be a really good alternative but unfortunately not.Avoid.
T**L
Bellabeat Onyx Chakra
A very pretty tracker with a black onyx stone to ward off negativity. It arrived really quickly and was easy to set up.Being determined to rebalance my life I felt this was the best device for me.I love the meditation area, with lots of different options to choose from.It doesn’t seem to count all my steps but it’s encouraging me to move more so that’s good.I wish it came with the option to change the face (with a leaf or the quartz stone) without having to buy another whole device. I also would like the option to wear it as a bracelet, hence the reason for 4 stars rather than 5.Overall I am pleased with my purchase and it’s definitely more attractive than my old tracker.Getting it for half price also made it a real deal.
A**R
Much more stylish than a Fit Bit
I’d had my eye on a Bellabeat for a while but was initially reluctant to buy one because I was worried it would be too bulky on my wrist. I eventually decided to give it a go and I’m so glad I did because I love it!In terms of style, I can’t fault it. I opted for the Leaf Urban in Rose Gold and it looks great on my wrist. It’s not as bulky as I first thought and it’s much more stylish than a Fit Bit. I’ve had loads of comments from people at the office about it - many of whom did not know it was a fitness tracker. I also find it super comfortable to wear it as a clip during gym sessions.In terms of fitness tracking, I’ve been using to track my daily steps. You can also add in extra exercise sessions to track your overall fitness. The sleep tracker works well and has been fairly accurate so far from what I can see. I also like the period tracker and the alarms (you can pre-set it to remind you to take your pill and other vitamins etc. and it will vibrate at the allocated time).In terms of stress management, I love the meditation sessions and have been using them often. I would like to see some additional features on the app (such as the ability to add and track your water intake and hook up to other apps/devices such as Buddhify and Apple Health) but on the whole, I love it. It’s certainly inspired me to increase my exercise and look after myself more.
A**R
Tracking fitness with style!
My daughter tells me it does everything it should and she is delighted. Fitness monitor with great style. Delivery and service was excellent during busy shopping period.
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