After-sales Service: "Customer First, Quality First" has been the principle Greeniris has followed and we have tried our best to provide you a satisfactory and happy shopping experience. We have attached high importance to the service before sale, on sale and after sale. So, if you are not satisfied with any part during the whole shopping process, please feel free to contact us. We promise that we will reply to you ASAP within 20 hours and try our best to help you solve the problem and make you satisfied with the result. Also, any comment and suggestion are always highly welcome. Thank you! Warm Prompt: 1. Please be reminded that since the item is measured by manual measurement, the size of the actual item you received could be slightly different from the size we listed on website. Please make sure the size is right for you before placing order 2. Please be reminded that due to lighting effect of the environment, monitor's brightness and settings, etc., there could be some slight differences between the color of the pictures and the actual item 3. A little smell is normal, please place the bag in a ventilated and dry place to let the smell fade 4. We really hope that you will leave a valuable review on our products. Thank you!   For more items, welcome to our shop by clicking the name of "Greeniris" on this product page OR directly search "Greeniris" Thanks a lot for you reading!
J**N
Disappointing
I received this bag ahead of postal estimate and was initially pleased with the bag. My daughter loved the bag plus the two smaller bags. Unfortunately after her first day at school the zip split. I managed to get it back on the teeth for it to split again. I emailed the company who wanted a picture of the broken zip which I had fixed for a third time . I had to buy a replacement school bag for my daughter.
B**E
Roomy and waterproof with two cool extra bags!
This is a lovely waterproof bag with oodles of space. It also comes with two cute little bags which are ideal for those times when only a small bag will do. It arrived surprisingly quickly too!!
A**R
Great bags.
We've had this bag for months now and nothings broken on it and it's stood up to my 4 year old daughter using it for school. The colours are very vibrant and it withstands the school run in the rain really well, I've not needed to wash it as it still looks and smells like new!
K**K
Four Stars
Good product
A**R
Brilliant, roomy and waterproof rucksack
Brilliant, roomy and waterproof rucksack. My 9 year old was over the moon with it and of course the 2 little bags that come with it. Fast delivery, too.
A**R
Backpack set
Just received my daughter new backpack and I'm not happy with it. It's meant to say princess but instead it said ( Weibocess) what ever that means
E**.
Five Stars
Excellent quality, my daughter loves it
J**A
Great set of bags
Great bags, the backpack has survived a whole school year and still looks good. Really good value for money
Trustpilot
2 weeks ago
5 days ago
