TR600 Landline Phone Call Recorder for Analog/IP/Digital Lines, Automatic Telephone Recording Device - 16GB

I ended up having to buy this because my portable recorder was having problems. I'm dealing with chronic attacks from telemarketers who are ignoring the TCPA and FTC Do not call lists and I need to gather evidence that will hopefully, once again, be used in court. My old recordings were used as evidence in prior cases so I am well aware of the laws and what a consumer can and cannot do. Your state must be a "one party consent state" - this means that at least one party of the phone conversation must be aware of the recording. The states were both parties must be aware the conversation is being recorded are CA, CT, FL, HI, MD, MA, MO, OR, PA, and WA.As far as the device: It's pretty straightforward. I hooked mine up without even looking at the directions. There's two sets of modular jack inputs so if you saw the bad complaint on here where the person said it would not fit their phone it appears they were trying the wrong set. One set is for headsets and one is for the home phone line setup.The recording is clear and saved as a wav file, which can be played on any Windows version using the default media player. The audio files are sorted in directories by date (every day creates a new folder) and the file name shows the year/month/day/time/phone number. It does this with both incoming and outgoing calls. Once the SD card is removed a loud annoying alarm starts beeping, so it's best to have a spare SD card ready to put in the device when you remove the original one to play on your PC. You can pick up a card reader for your computer for just a couple of bucks and this is the most common style of cards.I've only used it for a couple of days so I cannot attest to the reliability but so far it's been fine. I'm on a VoIP system using ObiTalk and it works on this type of phone system. My only complaint is that I felt the price is a little high.

This recorder worked better than I ever dreamed it would. It's the recorder I've needed all my life. As a court reporter, doing depositions over the phone can be tough, especially when people speak low, mumble, there's air conditioning going, outside noises, etc. This recorder picks up CLEARLY every word mumbled into the phone. Doctors on bad connections come out clearly. People using speakerphones who are standing far away from the phone come out clearly. I'm so thoroughly satisfied!By the way, it works in speakerphone mode (the only mode I use), which isn't clear in any description of this product that I've found.The cons:The menus are hard to get to and the manual is not very clear. You can eventually figure it out though.The battery compartment is too small, so you literally have to jam the batteries in there. I have no idea if I'll be able to get them out to change them and I hope they don't end up corroding in there.They include every cable you need, but it's not clear by the directions which cable you actually need. The cable it shows that you need is actually the cable you can't use, so you have to experiment and figure out which cable is the correct one.

I've had 2 of these, I bought a second one because I hoped maybe the first one was glitchy or a lemon. They shut off recording automatically after 30 min and hang up the call. So, if you are in the middle of a sentence or talking to a client - it's bye bye. It doesn't always record, it's very complicated to set up, and no one at the company can explain the 30 minute cut off issue. It cuts off without fail. Like i said, I bought 2 and had the same problem with the 2nd one. When you call the customer service line, it says you will get a call back in 24 hours. I never got a call back and I called many times. Only once I got a live person and they had no idea how to help me or fix it. This was an expensive mistake.

I was looking for a device that would AUTOMATICALLY record all incoming and outgoing phone calls in a form that was audible and storable. This device worked exactly as promised.I was concerned that this might not work because I use Ooma, a VOIP phone service. But downstream from the Ooma, my phones apparently work as any normal analog phone line does. I also was concerned because I use an AT&T wireless headset for handling most of my calls, but apparently this device sees the headset as simply another phone extension.I simply inserted this device just upstream from the headset. In other words, the phone line that goes into the LINE (or line 1) plug on the back of the headset was instead plugged into the LINE plug on the TR600, and then (using a phone line provided with the TR600), ran a line from the TR600 to the LINE plug on the back of the headset.Now, whether incoming or outgoing, this device records everything.To listen to the recordings, you have several choices:a) Listen to them on the TR600 device. This is awkward and not convenient. Although I was able to do this, I don't use this option.b) Take the SD card from the device and plug it into an SD card reader connected to your computer, and either transfer the audio files from the SD card to your computer or play them directly from the SD card reader.c) (and this is the best, in my opinion), use the USB cable provided to connect the SD600 to your computer. Your computer will see this as an external drive, so you can play, transfer, erase, etc. OR there's an app available for download (address provided in the instructions) that allows you to manage, play, delete, etc. all the audio files.The audio files are stored as .wav files, which are readable and playable on most computers.This does exactly what I want it to.Another advantage is the "loop" option which tells the device what to do when the SD card is getting full. One option is to simply stop recording, but I chose the option that does a first-in-first-out discard - that is, if it's full, it discards the oldest .wav file to make room for the new one. If you periodically simply transfer the files from the SD card to your computer, you'll never have to worry about filling up the card.I have estimated that one minute of recorded audio makes a file size of roughly 250k, so the standard provided 8GB SD card will store ~4000 minutes of audio. Of course you can install a larger SD card, but doing a weekly transfer of files to your computer means the provided 8GB SD card should be more than enough and you won't need to.Two downsides to this device:1) It will not work (that is, it will not record) when connected to the computer. So it must be left disconnected from your PC until you need or want to transfer the recordings to your PC. And then, don't forget to disconnect the USB cable because if you leave it connected, it no longer records.2) Every year or so, I have discovered that one or more of the folders and files within become corrupted. When this happens, the only way to fix the devices is to reformat the SD card. I don't know if this corruption is a symptom of a problem with the device or the SD card. But because of this, I have a weekly routine that includes looking at the files on the device to make sure they are still readable.