CASABREWS Espresso Machine 20 Bar, Compact Cappuccino Machine with Automatic Milk Frother, Stainless Steel Espresso Maker With 49 oz Removable Water Tank for Latte, Gift for Coffee Lover

Initially, the machine worked as expected, producing great coffee and operating smoothly. However, after a month of usage, I started noticing some concerning issues. The machine started to leak water, which required us to empty the water container daily right after making coffee. If we did not take this step, the water would spill out onto the kitchen counter. The leakage issue proved to be quite inconvenient and disruptive, but we decided to work around it given our initial satisfaction with the product. Unfortunately, recently, the machine has developed another issue. The pressure system, which is crucial for brewing the coffee, seems to have failed. As a result, the machine is no longer able to produce coffee at all. I understand that no product is perfect and occasional issues can occur. However, the problems experienced in such a short period of time are concerning. It's disappointing to see a product from a brand that I trusted turn out to be unreliable. I would like to urge you to look into these quality control issues, as they significantly impact the user experience and the overall impression of your brand. I believed I was investing in a durable, high-quality product, but my experience has been far from satisfactory. Update: The level of service and dedication demonstrated by your team was truly unexpected and is indeed worth all the praise. I have purchased a variety of products, some of which have met my expectations, some have not. However, the response I received from your Company when one of my purchases malfunctioned was unparalleled. Without any hassle, or questioning my integrity, a new machine was promptly shipped to me. The ease and smoothness of this process reflects a level of efficiency and customer commitment that is rare to encounter. It is the 'no-questions-asked' kind of service that your company provided that truly stands out for me. The fact that there was no requirement for me to return the old machine was a testament to your trust in your customers, a trait that is laudable and highly appreciated. I am truly impressed with your impeccable execution and the seamless experience I was provided with. Such service not only warrants a change in my initial review, but also inspires me to recommend your company to my friends and family. Thank you for setting such a high bar for customer service. Your company clearly understands and respects the value of a satisfied customer. I look forward to my future purchases with your company, and I am confident I will receive the same exemplary service. Keep up the excellent work! Over here enjoying the new coffee maker which by the way makes an excellent cup of java

Intention is to make tasty cappuccinos quickly, including the cleanup time. Most of my local coffee shops do a poor job, except for wonderful Gimme Coffee! who train their people very well. A Nespresso-original type of capsule device or ESE pod device is fast and approaches tasty if one is seeking espresso only. "Almost Gimme" for cappucino involves freshly roasted beans, grinding just before brew, proper extraction (~9 bars pressure, hot water, 20-30 seconds duration), and properly prepared milk in certain proportions of coffee: microfoam : hot milk. This machine reached a yummy cappuccino on the first try. And second and third and fourth. It only fails when trying ESE pods, needs a different basket? Admittedly I have been brewing espresso on lower-midrange Gaggia and DeLonghi equipment intermittently for over 10 years, so this machine and process was familiar except for the automation which definitely speeds things up. The demo videos were very helpful in choosing the machine and getting ready. Besides giving tasty results, the 3700Pro heats quickly, was rapid to learn because of the simple user interface via four buttons, and cleaned up quickly. Method: Blank double espresso shot (no coffee) to heat the portafilter and cup. Optional: 10-second cleaning shot of the milk spout, hold in the latte button for three seconds. Dump the cup. Load and tamp coffee. Brew with a double tap of cappuccino button. Enjoy! Mandatory cleaning shot of the milk spout into another cup. Knock out puck and rinse portafilter. Ready for another. Store the milk tank in fridge between sessions. Easy to get this in and out of the machine. (If only making espresso, leave the milk tank in fridge.) This machine does the milk just fine for my taste, better than the local shops, not counting iconic Gimme! There is room for marginal improvements on the coffee side: combine finer grind, portafilter that is non-pressurized, harder tamp with heavier tamper. To gain speed, maybe a different 51mm pressurized grounds basket specialized for ESE pods; a similar machine (same OEM?) sold at Amazon includes a third basket.

UPDATE: I've been using this espresso machine for 2 months now and it is as I've described in the initial review below and it makes GREAT espresso with a nice creamy foam, as well as steam the milk very nicely to a frothy, creamy foam, and the froth lasted (it didn't dissipate), but then the steamer unit just suddenly stopped frothing my milk, and the milk would come out watery and the steamer unit was making a loud screeching noise. I have no idea what happened. The issue just happened suddenly with no warning. Also, the espresso pressure started going down, below the espresso range, and the filter basket started getting loose. The filter basket is like two pieces of metal, but permanently attached - one piece is the basket itself that has a tiny, single hole on the bottom and then a second piece is inside the basket that has many tiny holes. This is permanently attached, but it started to get loose and, if you shook it, you could hear clanking of metal hitting metal, and water would get trapped in the crevasses. I take very good care of this machine and follow the instructions diligently. I only made about 1 cappuccino a day and not even every day. I read the manual like 3 times and followed it almost every time that I made my espresso, cappuccino or latte. I made sure that the water reservoir was clean, properly filled and in place. I added milk above the minimum line in the steamer. I made sure that I tampered the espresso just right and that it came to just at or a tiny bit below the max fill line (but never over). I didn't over tamper or under tamper. I also used very expense espresso ground coffee specifically made for espresso machines. I unplugged the machine when not in use, as stated. I even ran a single shot espresso cycle with just water to get the machine heated up and to help increase the espresso pressure and temperature. I also did the cycle cleaning of the steamer after every use, and periodic deep cleanings, as stated. Although they say you can store the milk in the steamer unit, in the fridge, I never did this and cleaned the unit after every use, once it cooled, and rinsed out the tubes and metal hose and all the parts thoroughly. I let them dry completely before re-assembling. I also cleaned the filter head after every use. I did everything right and followed their instructions to the tee. I just think that I received a defective unit, because any quality espresso machine, and even any appliance, should last longer than 2 months, especially for the price and the fact that I took great care of it and followed all instructions. I contacted the manufacturer and they were very responsive and helpful. They responded right away and sent me a new steamer unit and new filter baskets immediately. They were quick, customer focused, friendly and seemed genuinely concerned and eager to help resolve any issues. They were more than accommodating and they tried their hardest and did their best to help me. They were even going to send me a new espresso machine entirely, but I was just leery that this might happen again so they gave me a refund, without question or hesitation. There is a 1-year warranty on the product, but be sure to sign up for the warranty when you receive the machine. The customer service reps didn't give me any hassle and were quick to help and accommodate me in any way to resolve the issue. For this reason alone, I highly recommend this company and give it a try. Don't just go by my one experience alone, as it could've just been a fluke thing with this one machine. It should be expected that one of every so many items might have a defect or issue, but the customer service was so superb that I would definitely purchase from this company, Casabrews, again. It was a pleasure dealing with them and that is very rare to find. I feel that this is what makes a company succeed. So read on for more detailed information about this machine and how to customize your settings, clear settings, use only the steamer to froth milk and more! Again, this machine did make AWESOME espresso with a rich, robust flavor and natural creamy foam, as well as great cappuccinos and lattes and the steamer frothed the milk perfectly. It was creamy and fluffy and the froth lasted and never dissipated. They say whole milk is the best to use, but I used Fairlife Reduced Fat Ultrafiltered milk (I believe 2%). Whether you use whole milk or reduced fat or fat free milk, you should definitely use a quality milk, such as Fairlife (and this milk lasts for a couple of weeks without going bad). INITIAL REVIEW: This espresso machine is great! I decided to buy it after much research and based off of their very detailed informational video (videos are on YouTube too). Although, Casabrews currently does not have an active website, you can still contact them through Amazon and Facebook messaging. They're very responsive. I also suggest downloading the instructional and informational literature on this page, but all of this documentation does come with the product, as well. The espresso is delicious, and just as described and displayed in the video. It's rich, flavorful, velvety and full-bodied. It's extracted with its own espresso foam, known as crema, which is flavorful, velvety and smooth. The coffee is not bitter, sour or unpleasant like that of a traditional coffee maker. This is like a professional, café-style machine. I suggest purchasing ground espresso coffee (and it should be espresso coffee with an espresso grind) instead of grinding your own beans into an espresso grind, unless you have some fancy, intelligent grinder that makes the perfect grind automatically. Otherwise, you risk the chance of over or under grinding and it'll completely ruin the coffee. I tried the illy Intenso Ground Espresso Coffee, Bold Roast and it's delicious. It also does suggest storing it in the fridge. The steamer also makes great fluffy, frothy foam. They suggest whole milk for the perfect frothy, creamy, thick foam, but I use 2% milk to keep it lighter because it's 60 calories and 2.3g fat per 1/2 cup, as opposed to 80 calories and 4g fat for whole milk. Also, although you have to fill the steamer basket to the minimum line, it's only about 1/2 cup and you'll only use between 1/4 and 1/2 cup of milk, depending on whether you make a cappuccino or latte (which is twice as much milk as cappuccino) and where you make a single or a double. I always make a double so it uses about 1/3 cup for a double cappuccino (9.6 ounces) and about 1/2 cup for a double latte (14.5 ounces). I also find that there's not much difference between 2%, 1% and fat free milk and the 2% makes the best foam, after whole milk. It comes out perfect and fluffy and frothy, and lasts a while. I also tried oat milk and almond milk and those didn't work well. I also like to add allulose syrup to sweeten it up a bit. Allulose is sugar free and the only sugar free sweetener that I like (after 30 years of searching and trying everything out there). It has no aftertaste whatsoever, that I can detect. I've tried all the sugar free sweeteners, even pure Stevia at $50 per ounce and the popular Swerve, aka erythritol, which has a menthol after effect. I like the sugar free allulose syrups by RxSugar, especially the chocolate (and I use the caramel and French vanilla too). Just put a little in the bottom of the mug before making your espresso, cappuccino or latte and then carefully mix with a stirrer, or tea or baby spoon, once it's done. The machine does put the steamed (foamed) milk in the mug first, for cappuccino and lattes, before adding the espresso, but it still works out where there's foam on the bottom and foam on the top. It's a perfect blend and still a lot of froth on top! However, if you like you're foam strictly on top, the machine is programmable to do this. Just make your espresso (single or double shot). When it's done, add your foam by pressing the Cappuccino button for 3 seconds, until it beeps, and it will start making the foam. When it's at a level you like, just press the Cappuccino button again and it'll stop. It'll also save this setting for the next time, so when you hold in the Cappuccino button for 3 seconds to make your foam separately, it'll automatically stop to where you stopped it previously. To clear this setting, press the cappuccino and espresso buttons together for 5 seconds, until it beeps. You can also customize how much espresso goes into your espresso drink or how much espresso and foam goes into your cappuccinos and lattes. You just press the espresso button for 3 seconds, until it beeps and all the lights will be blinking, then to customize an espresso size, press the espresso button once for a single shot or twice for a double shot and when it reaches your desired amount, just press the espresso button again to stop. For cappuccino, same thing, except, after pressing the espresso button for 3 seconds until it beeps and lights are blinking, press the cappuccino button once for single shot, twice for double shot. The machine will start making the foam. Once the foam has reached your desired amount, press the cappuccino button again. Then, the machine will start making the espresso. Once the desired amount of espresso is reached, press the cappuccino button again to stop. Again, this cappuccino setting will be saved for next time (for single or double - whatever you selected). Same thing applies for lattes, except instead of pressing the cappuccino button for foam and espresso, you press the latte button. The difference between cappuccino and latte, besides a latte having twice as much milk, is that the foam is more airy, whearas the cappuccino foam is more dense and stiff. In any case, I highly recommend this machine! I've been loving my morning espresso beverage and I look forward to it and love getting up in the morning so I can make a delicious, velvety, bold, reviving espresso drink! I've been drinking coffee for over 30 years, every day and I loved it, but ever since I started using no sugar (and couldn't find a sugar free sweetener that I liked until now - allulose) and using fat free or light milk or non dairy creamer, instead of cream, and just the quality from the traditional coffee makers, I haven't been enjoying coffee and have actually gone days without it! But with this espresso maker, I love my morning coffee beverage and look forward to it with anticipation and excitement as to what concoction I'm going to have today! You can even make the espresso ahead of time and refrigerate it to have iced espresso, cappuccino or latte. Just make the foam separately and add. The foam will be hot, but it will quickly cool in the cold espresso and added ice cubes. I also suggest making espresso ice cubes to reduce wateriness. Sorry, for going on and on, but this is a big purchase for many people and the more information, the better. If course, everything is all biased and based on my own opinion and likings, but I definitely wouldn't rant and rave about a product that I didn't like or thought was sub par or even just okay. On that note, there are three things that I didn't like. One was that the espresso basket is a little tricky getting into place and locking. Sometimes, you have to line it up a few times to get it in right and lock into place. It should go in easily without force. Second, I didn't like that there's not enough space for a 14-16 ounce tall mug between the tray and espresso basket. I use the glass mugs and they're more tall and thin, than short and wide. Even though the tray is removable, the space is still tight and you have to tilt the glass quite a bit to remove it from under the espresso basket, which causes spillage, and is just difficult to remove the glass. I also tried removing the espresso basket along with the glass, but that was a fail because there's still not enough room to remove them from the tray and then the grinds got all in my drink! I wish the space between the tray and espresso basket was taller, or the bottom most tray was completely removable so you could bring the machine to the edge of the counter and hold the cup underneath it, or rest it on a lower table or stool, while it makes the espresso drink. But these really aren't issues, if you just use a short, wide mug. I just like drinking mine in a clear glass. I'm weird, but it enhances my enjoyment of the drink. I couldn't find short, wide coffee glasses that were bigger than 10 ounces. I finally found soup bowls with handles that look just like jumbo coffee mugs that are short and wide and are 20 ounces and fit perfectly. Other than that, this machine has exceeded my expectations, and I've never said that about a product that I've purchased online, out of the hundreds of products that I've bought online over more than 15 years! If you buy this, it'll become your new best friend. I hope you enjoy it a latte!

I bought this espresso machine July 2023. I liked the features such as different types of espresso drinks you can make and auto frother ( I suck at manually frothing milk) but sadly it worked for only 4 months. Customer support was great and quickly replaced the unit so that a big plus. Unfortunately this new unit only lasted 7 months. I was super busy so didn’t contact support until August and because that was over a year since my original purchase, there was no more warranty. At this point I wouldn’t want another of the same unit or brand anyway. Not sure if I just had bad luck with the 2 units but I can’t recommend the brand based on my experience.

I ordered this after my 4 year old Ninja coffee maker started acting up. So far, I am really enjoying it. Heats up fast, milk frother works great, and it makes great espresso and cappuccinos. I was reluctant to try this one because I had never heard of the brand, and the price seemed a little too good to be true but it has been great. Takes some experimenting with grind size and measurement to get the best results but I imagine that would be the same with any similar machine. All the parts seem solid, have a great fit and finish, and the machine overall is cosmetically pleasing. I have mine in a butler's pantry but it would be perfectly at home in the open on a countertop. A+ here. I have read other reviews with complaints about brew temperature, and if you just fire this up and go the coffee may not be as hot as you like. This is only true for the first run, because after that all the parts will be warm. The machine comes with tips to address this in the instructions like warming the portafilter in hot water first, and running the machine through a cycle with just water into a cup. These tricks take very little time and they work. I leave milk in the reservoir when not in use and store it in the fridge. I wrap the spout in a paper towel and fold it away to catch any spills. I wash the reservoir twice a week and that seems sufficient. I run the self cleaning function weekly, it's quick and easy. Last, it's just fun to watch this machine just do it's thing.

Despite a defective milk reservoir tube right out of the box. Customer service responds very well. I also have Chefman barista pro but ordered Casabrew to replace. Here is Pros and Cons Pros: 1. Quiet machine compare to Chefman that was super loud. Casabrew is better in term of noise. 2. Easy to use 3. Looks appealing on the countertop 4. Accessories that come with a machine are good quality. 5. Responsive customer service. Cons: 1. Plastic parts (water tank and milk reservoir) are made of thin plastic which seem low quality. 2. Dark color water tank makes it's hard to see water level. 3. After waiting until lights stop blinking, heating machine by making espresso without adding espresso. Latte and cappuccino still come out lukewarm. It's good temperature with pure espresso shot but once making cappuccino or Latte. You will get lukewarm coffee. At this point, Chefman seems to have better temperature (hotter) and less watery coffee than Casabrew. 4. It does have a bit of water come out of a tube before milk as instruction mentioned. Press on cappuccino 3 sec, dump it then start cappuccino or Latte circles. 5. Milk reservoir is a bit harder to clean but easier to release out of the main machine than Chefman. 6. Portafilter basket is hard to remove. I decided to keep Casabrew and return Chefman. Casabrew has very responsive customer service, quality looks better plus better power pumps. Casabrew creates delicate milk froth which i like. Just hoping coffee could get hotter.

After my 3rd Mr. Coffee machine finished its life cycle (each earlier than the last) I was debating on investing into the $600 plus category of espresso machines as my husband and I drink coffee daily (more than one). What kept me from investing in them is the fact that most only stand behind their product for a year. I didn't know Casabrews but decided to give them a try since they were also offering a coupon here on Amazon. Boy am I glad I did. The froth this machine produces is much better than Mr. Coffee. You can hear and see that right away. I like lattes so for a bigger cup I have to remove the drip tray or the milk reaches the dispenser. Not a big deal, it's easy to remove. Also easy to clean. The milk dispenser can be cleaned with one button and the milk does not have to be removed first. The machine is also beautiful and looks like an expensive piece. Only downside right now is that it made me redo my entire Coffee bar. I will update my review as we use the machine more. Pro: Solicit, beautiful, good froth and coffee. Con: coffee slightly colder if you use milk straight from the fridge. I pre-heat the machine and use lukewarm milk.

First and foremost it's truly difficult to provide a quality review immediately upon receipt of any product. True reviews will reveal, after constant and repeated use, the pros and cons of any product. Pros: The machine does as it states in regards to espresso, cappuccino and latte coffee beverages with the simple touch of a button. The unit is also very easy to clean and maintain. Cons: The first thing I noticed is a decrease in water temperature. Your coffee, regardless of selection, comes out warm and not hot. I'm sure this will also affect the flavor of the coffee as it did with me and I find myself now having to place my cup in the microwave to achieve the desired hot cup of coffee. Next, the chrome tapper. As noted in the image the tapper, after constant use, begins to peel with slivers of chrome falling into your tapped grounds. Next, the ground cup/holder eventually comes apart. But the worse part is attempting to replace the screen inside the cup evenly without it becoming lopsided or uneven. Once the screen comes out it's a nightmare to get seated level in the cup again. With the exception of the listed Cons the machine is worth the money and the noise level is perfect. *UPDATE 16 FEB 25* Well the unit was great while at lasted and since my last review the pressure gauge no longer works. All-in-all the durability of the product is substandard and range from accessories that break apart to unit malfunctions. *UPDATE 4 NOV 25* It has been 2 years since I purchased this machine and now only the espresso portion works but without hot coffee/espresso and no full extraction due to the unit being unable to reach the proper temperature. The pressure gauge stopped working completely. The milk unit doesn't froth the milk anymore. Total waste of money. Now I will throw this unit away. It is totally done.

Très bonne machine à café. Fait une trés belle mousse de lait et du bon café.