Dolphin Nautilus CC Pro Wi-Fi Automatic Robotic Pool Vacuum Cleaner, Wall Climbing, Waterline Scrubber Brush, Ideal for In-Ground Pools up to 50 FT in Length

I love the dolphin cc pro. I was a bit hesitant given the price as I already had a polaris 3 wheeler that did a good job with leaves but floated around on the surface alot. The cc pro never floats around, it is always on the pool floor cleaning. I also had a perpetual problem of a general layer of dirt from leaf debris etc in my pool, you know it when you sweep and see it. Could never get it all out. Dolphin cc pro got out ALL of the dirt and ither nasties as well as leaves. It is super easy to use and the app works well also. I highly suggest you buy the ultra fine filters that did not come with this unit. They are around $100 (I bought a generic brand) but those filters really keep the collected dirt in the unit. The one thing that is weird is that it is a bit random on its floor pattern. It gets up everything and cleans the waterline, but it only runs for 2 hrs and I am not sure it is getting all of the waterline each time. You can run it with back to back sessions but I don't think it remembers where it went before. Not a huge deal but one thing. Lastly, my controller stopped working in the first week. Called the company and within a few minutes, they were shipping me a new one. So great customer service.

We received our cleaner on Sept 5, used it for 1-3 cycles per day, always in the evening so that the body wouldn’t be exposed to too much sunlight to keep it looking nice. We pulled it out of the water in the early am and kept it in the shade during the day. On Sept 14 unbeknownst to us, it failed to complete the cycle. The next morn (Friday) I started it again just to have it not complete the cycle again and when my husband came home from work, we did the troubleshooting that the manual recommended but could not contact Maytronics customer service as it was after hours. On Monday, Sept 18, I spoke to a rep at Maytronics and after assuring her that we HAD ALREADY done the troubleshooting, she looked at the history (I had set up an account via wifi so that I could operate the unit that we named “Flipper” remotely) and determined that the impeller motor had failed in some way. She informed me that I would have to box it up ( we had luckily saved the original box and packaging) and I would have to drop it off to FedEx to return it to Georgia for warranty repair. After evicting our old Pentair Prowler 930 from the box, I took it that very morning. I had been assured by the customer service rep that the turnaround would be very quick, approximately 10 business days and sometimes sooner. They received Flipper on Wed, Sept 20 at 10:53a according to tracking. On 9/22, I received an email from Maytronics asking me to fill out a survey for feedback stating that “Your (not my typo) recently sent your Nautilus CC Pro robot for a repair and it should be back in the pool by now”. SERIOUSLY?!!! We’ve contacted customer service (no small feat) a couple of times now and after being misdirected to the wrong service location, was told it could be expedited, they keep extending their estimate on turnaround and, as yet, they have no updates for when we will get our pool cleaner back. We called again yesterday (Oct 6) to check on progress, still no news except that they have a lot of customers and many repairs (there’s an endorsement!) and that it will (now) take 2-4 weeks!!! We even mentioned to the rep. that the service department has now had it longer that we did ourselves!! I purchased this based on reviews, our own experience with a Maytronics product thru Pentair and because after nearly 4 seasons, our Prowler had stopped working. We close our pool on 10/23 and I certainly hope we will have our cleaner back in time to not only get the pool clean but to verify that it truly has been repaired. Oct 6 was our deadline to return it and perhaps if I had known before I had sent it off to Maytronics to be repaired, that it would take this long, I would have eaten the return costs and sent it back to the seller instead and ordered something else!!. I would have at least had a pool cleaner working in my pool a lot sooner than now! Hey Maytronics!!!…I’ll be happy to update my review in the future because for the first 9 days, it operated wonderfully but for what I purchased Flipper for, so far, it has cost $129.43 w/tx per day to operate and no one would consider that a very good deal!!! ***update**** Shortly after leaving the above review, I was emailed by Tamara B. at Maytronics that my robot had been evaluated and would be repaired the next day (10/10) then returned to us within 24-48 hours. We had it back in the pool later in the week and it worked well until the day we closed our pool. Hopefully, we’ll get many years of use from our Flipper!!! It’s too bad that it took a bad review to get action on our case but thank you Tamara, for your info and action!!

We bought this dolphin when our previous device stopped working after 5 years. It arrived quickly. Setup was straightforward and it did our initial pool cleaning after opening (a big job) without difficulty (35k gallon, in-ground pool). When I returned the dolphin to the pool for the second round of cleaning, it didn't work at all and kept tripping the ground fault (GFI) on the outlet. I called Maytronic (not a long wait despite their warnings) and we quickly diagnosed the likely problem as a faulty power source for the dolphin (included in the initial package). They shipped a new power source, no charge, which arrived in 3 days and we are back to pool cleaning. I do prefer this to vacuuming by hand. Also, the new dolphin has a basket rather than the previous design of two filter "sandwiches" to collect the pool debris so it holds much more than the previous design, thus can run longer before being full. I'm sold on this device and the customer service. I do not use the WiFi as I'd rather let the dolphin run randomly since this is quite effective and I am old and not a techie. 😜 It does indeed climb the walls.

TLDR; First few months were ok and then it turned into a nightmare. All of the "connected" features a useless because according to the company, it can only be in the pool while it's cleaning and then must immediately be removed once it's finished. Apparently pool water and sun are bad for this cleaner. I completely regret purchasing this cleaner. -- Details -- The first few months of using the cleaner were nice. Setup was pretty easy though it did take a few attempts to connect to the cleaner to the WiFi but after that it worked well. Then I started to notice that the cable going to the cleaner was deteriorating. I had to start cleaning the cable regularly because it would release light-blue particles into the water. It got so bad that you could see floating blue particles all over my pool. It was the end of the pool season so I brought it into the garage and got blue all over myself and anything that the cleaner cable touched. When I contacted Maytronics they told me it was because the cable is made of rubber and it was in contact with chlorine and sun and that I had to keep the cleaner out of the pool and stored out of the sun. They suggested I buy the caddy. They made me pay to send it to them to have the cable repaired which they did do and it was out of season so I didn't mind not having it for a few weeks but I was pretty upset that I had to pay for shipping which was expensive. I already paid over a thousand dollars for the cleaner and now I had to pay more to send it in for repairs after just a single 5 month season. Well, I got the cleaner back and now the app will not connect to it at all. Even worse, the app just sits there like it's loading but does nothing anymore. I've tried multiple android devices and iOS devices and nothing connects to the cleaner. For the most part, the cleaner now sits in the corner of my yard out of the sun which is super inconvenient so I don't use it as often and it's constantly trying to run a schedule which is pointless for a pool cleaner that is so sensitive to water that it can only be in the pool while it's cleaning it. What a lame product. A WARNING to anyone attempting to connect the cleaner to a WiFi network. The instructions state that the network MUST BE 2.4Ghz ONLY and not include 5.0Ghz. Now days most WiFi networks that have both wavelengths and apparently this thing is not compatible with that.

So we took a LONG time to decide if we wanted a robotic cleaner (was it worth it) and I’m here to tell you - if you maintain a hectic or busy schedule - it’s a game changer. Time savings - plug it in and let it go - it starts cleaning. - no need to supervise or police, just come back 2hrs later - stores easily and conveniently on the caddy Performance - it only came with one set of filters and I understand there’s two types of filters. I think it came with the Large Stuff filter.🤣😂 - it picks up the stuff you expect it to and I believe the small stuff (or fine particles) get redistributed throughout the pool (🧐🤔) - still figuring this out - it climbs the walls and stairs as well. On the stairs though; it doesn’t know to turn so it keeps going in one line up all the stairs, then back down. - our pool is 40ft long so we use an extension cord as pictured…it would be tight getting across the length while keeping the caddy right next to an outlet. Cons: - it doesn’t “learn” your pool so while it covers A LOT of area in 2hrs (you can adjust time) there may be a couple of areas you need to “manually drive” the robot using the app on your phone. Overall, very happy with the unit and performs better than expected.

Been using it for about a year now. I like the fact that the line does not tangle up while the robot is in there cleaning. It does climb walls but doesn't have as much suction power as when it's cleaning the floor. Sometimes it will tilt backwards. The filters really easy to clean, just dump the leaves and spray the smaller particles off. What I don't like about it is that while cleaning, sometimes it will flip on its back and cannot flip over to finish the cycle. It happened many times already so not an isolated incident. It is a good bot, my friend's lasted only 2 years, hopefully mine will last longer than that

I'm really surprised that people are leaving positive reviews for this Dolphin Nautilus CC pro pool Vac. I bought it to replace a previous Dolphin pool vac (that only lasted 5 years, but was used pretty intensely over that time) and this newer product simply is not as good: 1) The main problem: The standard filter does not trap small debris like sand, or like when you've had a bit of a green pool incident and you've shocked the pool to kill off any algae. It just stirs the debris up, leaving it for the main pool filter to deal with. I spoke to people from Maytronics, and they said "Oh, you need to buy the ultra-fine filter kit, 9991481-assy, but we don't make it any more so it's not on our website". They suggested I just use google and try to find it online from a dealer. Where I have seen it listed as available - it was over $200, which seems extortionate and adds 25% to what I paid for the vac.. 2) The app & WiFi control is just a distraction. It actually is less useful than just having the buttons on the control box. For example, on the previous product you could adjust the duration of the cleaning cycle on the control box. With this newer version, there's just one button on the control box (I guess that makes it cheaper to produce) and no functionality in the app to adjust the duration of the cleaning. 3) It seems slower than my previous dolphin cleaner, so despite being sold as "suitable for a 50ft pool" - it doesn't get the job done properly in it's fixed 2 hr cycle 4) It seems like the cleaning pattern is random, rather than logical, so even if i run the vac for three consecutive cleaning cycles (6 hours!) it still misses areas completely. Maybe if you have a smaller pool, issues 2-4 listed above won't be as big an issue. But the frankly poor filtration and lack of support from Maytronics makes me wish I could get my money back.

I am surprised at the low reviews of this product. I purchased this last summer and it worked great. At just less than 9 months later, it quit working. I contacted the company through the app and they quickly responded. They sent a troubleshooting guide and also all the info to send it in for warranty work if they troubleshooting didn’t work. I was impressed to find that the unit has a 2-year warranty as it seems nothing has more than 1-year these days. I received an email immediately upon my unit arriving at their facility to let me know they received it. Less than 24 hours later I received another email stating it had been repaired and was on its way back to me along with tracking info. I was only without the unit for 1 week even with all the shipping time. I received my dolphin, plugged it back in and went back to cleaning my pool. They ended up replacing my drive motor under the warranty. The whole situation was as hassle-free as it could possibly be considering the situation. I am very impressed with the customer service. Glad to know I still have 15 months more of warranty.

Funciona bien, aunque si quieres que la deje perfecta necesita ponerse 2/3 veces. Sube paredes y limpia línea de flotación

Très efficace!

I would have given it 5stars but I’ve only used it a few times, it does everything they said it would do and it works really good, I’m very happy with my purchase even at a high price, too high Now that the pool is closed for the year I can say that this machine worked flawlessly, it did a great job and saved me tons of back breaking work, definitely a five star product. Updating to the ultra fine filter screens was a game changer, I would definitely recommend doing so

Meraviglioso… efficiente pulisce benissimo

Ich bin mit dem Dolphin Nautilus CC Pro sehr zufrieden. Ich habe einen 4x12 Meter Naturpool. Blätter, und Schmutz nimmt der Roboter problemlos auf. Durch den relativ großen Schmutzbehälter, ist auch bei grober Verschmutzung des Pools Platz genug pro Reinigungsdurchlauf. Die Wände klettert er problemlos nach oben und reinigt so nicht nur den Boden des Pools. Die verwickelungsfreie Zuleitung erleichtert das Aufwickeln des Verbindungskabels und durch diese, ist auch eine problemlose Entnahme des Robotets aus dem Pool jederzeit möglich. Was für mich sehr wichtig war, ist die schnelle und rückstandfreie Reinigung es Filters. Ich bin begeistert.