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D**E
Not for kids and customer service is lacking.
Holds a lot of weight but is also very unstable if a kid tries to use it. They should put a warning for adults only. If a kid leans forward to try and get out of it it flips forward and they face plant.Also only one set of feet were included even though the description says two. I emailed the company who said they’d look into it. I never heard back until someone emailed me asking how I liked the product and again I explained there was only one set of feet and there was no reply. It’s one thing to false advertise. It’s another to say you’ll take care of it then not. Kinda like telling the waiter your food is missing, then ignore you when you tell them, and lastly have the manager stop by to ask how your meal was when it’s still missing. So customer service kinda sucks.But it’s light, and holds a lot for an adult chair. Just don’t use it for kids and if there’s an issue just return it since customer service stinks.***Update.Customer servoce emailed me... then promptly ignored me again. Down to one star for just the worst service I’ve seen. They taunt you. There’s so many chairs on the market just like this one. Buy one somewhere else.
D**.
Fantastic Customer Service
This chair is exactly what I needed - a lightweight, portable chair for quick setup at festivals and other places where seating might be limited.When I got the chair, I was able to set up the frame in less than a minute.Unfortunately, I could not get the fabric seat onto the frame. I have a health problem that affects the muscles, so I assumed it was me and not the chair (it was me), but I contacted the company anyway to see if they had any suggestions. They were extremely responsive and actually sent out another seat (the fabric part) to see if it was a little larger. It was, but I still couldn't get it myself (someone else had no problems with even the smaller one). They gave me some ideas on what to do to stretch the back out.When put together, the chair is quite comfortable, and I'm looking forward to using it a lot this summer, whether or not I need a little assistance with the assembly.
R**.
Compact, lightweight, sturdy
One of the best purchases I've made in a while. My wife and I love going to summer outdoor concerts, the beach, picnics, camping, you name it. This is the perfect chair for such occasions. We've purchased somewhat similar chairs in the past, but a bit heavier, bigger, and less compact than we would have liked. We were blown away by how small this chair folds up! Compact and lightweight definitely wins the day. Although, you can still tell that it's quite strong and sturdy so no need to worry about it breaking under you. It's very comfortable. This chair is worth the price.
H**R
Customer Service A+++
We love our TrekUltra chairs!! We use them for everything from music festivals to soccer games. We have had an issue with one of the chairs having issues twice now. But TrekUltra customer Service is by far the best customer service I have ever dealt with. I can’t even remember what happen the first time, but we mailed the chair to TrekUltra free of charge and they fixed, shipped back within a week. Not only that, they provided upgraded feet. The plastic hub broke recently and they mailed us new legs. This is almost 2 years after purchase. So yes, a couple issues but seriously the BEST customer service ever and the chairs really are fantastic
T**J
Update 12-7-17: Good chairs but missing wider feet
UPDATE: I received an immediate email response from the seller and they sent me the larger feet within a couple of days of their response. They were very courteous and professional. I delayed in writing this update until I could use these chairs and really test them. The canvas is a little tight at first when assembling on the chair frame but manageable for one person and set up goes fast once you have done it a couple of times. The extra larger/wider feet I was sent, work great in sand and muddy conditions and fit in the carry bag with the chair. I am 5' 11" tall 155 lbs and feel very secure and comfortable in this chair and don't have any issues with the chair digging into me anywhere. The back of the chair is tall enough also, doesn't cut me off at the arm pits, it goes up above that to about the shoulder blades. Bottom line, these chairs are perfect for my needs, I am definitely keeping them!Original Review: These TrekUltra fold up chairs with additional wider foot looked awesome. A friend has similar chairs from REI but they tend to sink down into soft dirt and sand due to the straight feet. So I purchased two of these chairs in red. However when I got the chairs the wider feet were missing. I am waiting for response from seller feedback regarding this. In the mean time I did notice that they removed all photos from the description showing the wider feet immediately. The chairs them self are nice, very portable, seem well made. I like the zippered storage bag that opens up wide verses a stuff sack that my friends chairs have that we had to fight to stuff the chairs into the small opening on one end. I would have given 5 stars, but the main selling feature for me was the wider feet for sand/mud that were advertised when I purchased the chairs. I may return these chairs.
C**N
Hard to get on that last leg but very comfortable
I had a very difficult time getting the fabric piece over the fourth leg but once I did, I was very pleased with how comfortable it was. I like that it is small yet comfortable so I am keeping the chair. I just hope that my second time putting it together won't be so difficult once I get to that last leg. =) I am keeping it and I recommend it.
R**R
Broken zippers
Ordered 2 of these and they both came with broken zippers on the bag..
D**W
Best motorcycle camping chair out there.
Seen one of these chairs on a motorcycle trip, so I ordered one before my next trip, and love it. Takes up very little room, and it holds my big ass up, while drinking around the fire.
Trustpilot
1 week ago
1 month ago