Bissell CrossWave Floor and Area Rug Cleaner, Wet-Dry Vacuum with Bonus Extra Brush-Roll and Extra Filter, 1785A, Green

I am in the process of purchasing this for our business, as I've owned a Bissell Crosswave for almost 2 years. And honestly, I have to put to rest some of these issues people are complaining about. I LOVE my Crosswave. I have a house that is nothing but tile, 2800 sq ft, and let me tell you, I couldn't live without it. I have noticed a couple of things that would produce some of the issues people complain about, but its not the fault of the crosswave.The streaky floor thing, people, if you're getting streaky floors...you're floor is super dirty. Yes. It is. Stop blaming the mop. If you swiffer...then yuck. All you're doing with a swiffer is pushing dirt around and letting it harden on your floor. So nasty. You need to clean your floors, rinse the brush, and clean your floor again if you are one of the people getting streaks when you clean. Yes. I have only had this on a few occasions where a I had to clean a mess up. Usually powdery messes will cause this. And I did have streaky floors. But I went over it a couple of times and it finally all came up. If you have severely dirty floors, a dusty house, a lot of dirt, etc...yes...it's going to take a quite a few cleanings to pull up the mess that has solidified itself to your floor. Duh. I have 3 dogs and 2 cats, 4 children and plants galore. Guess what? No streaky floors. I also clean my brushes regularly and after every session, I clean and rinse out the entire base which only takes a couple of minutes. The cleaning solution that you buy for it has worked really well, and also does a good job on a few of the rugs I have. When I first bought this, the water that I would dump from the bin was black...pure black. Now it's a nice light gray. And it has stayed that way. Honestly, I don't have any issues with this mop. If I had to be picky, I wish the dirty water tank held more...but then my whole house is tile so I understand that not everyone has the same situation.Bottom line is, there is not a single product out there that doesn't have bad reviews. I've read most of these and really believe it is lack of knowledge. Whether its the condition of the home contributing to the results or even not knowing that each item does need to be securely placed in the mop, and cleaned after every session. I've bought one of these for my mom and sister, and both have fallen in love with the Crosswave. I also make sure to replace the filter every few months and have bought extra roller brushes so that when I've used one, I can throw it in the washing machine (cold, no bleach, no fabric softner, and air dry). So, I just really believe that if you take care of it, it will continue to produce great results. If you like mopping and only have a small area to clean, then this may not be for you. I can see where this would be a bit pricey for those in that category. But if you have pets, kids and do enough mopping that you dislike doing it, then I seriously encourage you to try this one out. Life changing!

I have just completed cleaning ALL our LVP (luxury vinyl plank) flooring in the entire house. This was a multi-tank process, multi-day clean-a-thon as we recently moved into a new-build house. I could just not see myself on hands and knees washing the floors, or swabbing dirty water around with a mop and bucket; I have thrown my Swiffer WetJet to the curb because it just moved dirt around too (I may have written a pretty hateful review of it btw). I got myself the Crosswave for my birthday splurge. Sad I know. No kids, no pets (maybe someday but not now); we have visiting service dogs though.Here's what I can tell you after using the Crosswave a half a dozen times. on textured wood-grain-look plank vinyl and slate-textured vinyl tiles. O. M. G. We actually see the texture of the vinyl flooring now!!! We had this floor installed, and every sub imaginable walked on it or the cardboard protector sections with muddy boots. The floor was given a cursory cleaning before we moved in with a shop vac, and while it didn't *look* dirty, it didn't look very clean either.First pass with the Crosswave was a muddy-mucky mess of water in the dirty water tank. I have to admit some OCD tendencies prompted me to do a few overlapping passes using multiple tanks of water and essentially Crosswaved the entire 1st floor twice in 2 days. As I cleaned each section, we noticed that the "wood look" vinyl actually had more of a textured grain than we thought! Wow, and it actually looks clean now, with brighter colors!! Same thing with the bathrooms with the slate-look vinyl--wow! texture! And it's more colorful than we thought!!I was afraid that this would be one of those "EWWW I have too much to clean!" appliances and I would use it a couple times, take the thing all apart, have to scrub and scrub all the parts I just took apart, and it would end up staying in pieces here, there, and everywhere, and one piece would get separated in the scramble for company coming over, and end up in pieces in the garage or something. NO!! Easy to clean, easy to dry, easy to put back together or keep all together until the next time.Lessons Learned:1) I think if we had a shedding pet--in addition to our shedding selves--I would look into the Pet version. I found that the machine will say the dirty water tank is full with that lovely screech IF there is hair and lint starting to clog it up. You may not even be halfway through your clean water tank before you have to empty the dirty one. Sometimes giving the Crosswave a little jiggle to shake the hair/lint/goo free from the float in dirty tank gets you another couple minutes of cleaning.2) The Crosswave is not a quiet device. Watch a few of the videos of someone using it to clean and you'll see you cannot hold a conversation and run this thing at the same time. There will be a lot of screaming to make yourself heard. The screech when the dirty water tank is full is a near-crap-inducing noise. Every time it comes on I swear that it will start smoking, flames will burst out, and ball bearings will spray around the room; thankfully this does not happen, but I haven't let the screech go on for more than a few seconds.3) Washing WITH the grain of your floor and going slow and steady is key. I also start in the far corner, cleaning with the grain, and slowly back out of the area overlapping all the way, hovering over dirtier-looking spots for an extra scrub. If you get some dribbles or the floor seems too wet, let go of the water trigger and slowly go over the wet area again to let the squeegie and vacuum suck up the excess water. When I went across the grain of the vinyl I seemed to see the 'tire tracks' when it dried. Going slow also keeps the streaks down by giving the Crosswave time to suck up the dirty water so you don't have streaks.4) The sample bottle only gets you 2.5 tanks worth of cleaning. Buy extra cleaner or have white vinegar on hand.5) The Crosswave is much easier to clean than I would have guessed, and the best part is... I have yet to have long hair permanently wound around the scrubbie brush!!! I have a whole tool kit just for taking apart my vacuum beater brush, and as much as I love my Miele canister vacuum, cleaning the beater brush is not how I like to spend my free time. So far with the Crosswave, all the hair and lint ends up in the dirty water tank. I just pop that tank out, pull off the filter off and rinse under warm water, pull the green floater section off, wipe the underside of that with a papertowel and set in sink, slowly dump the icky water into the corner of the kitchen sink so I can swab up the hair-lint-goo with said paper towel, toss paper towel, rinse everything off in hot water. The brush comes out easily, and brush and its cover get rinsed in the sink and set aside with other parts to dry. I take one more paper towel and wipe around the dirty water gasket, and the areas around the brush. It really is easy to clean!Photos: First pass on new, never-cleaned floor and the icky water. The brush is soft blue and stiffer red scrubbie bristles. All the parts drying on the counter.So far I am loving my Crosswave!!