RETE-18 - 18KW Electric Tankless Water Heater

At first the box was a little beaten up and I thought "oh no, this is a used product". However, the electrician looked it over and it was not used. Love this jewel.....we now always have hot water and can run the dishwasher, washing machine and shower at the same time. We had a RTE 13 previously. The control panels on these tend to go out after about one year, so we are hoping that does not happen to us again. Great buy!!! I will never go back to the old hot water heaters unless I absolutely have no other choice.