You're totally killing it in these sexy Fashion heels. Q1: When can I RECEIVE my shoes? Because Our shoes is totally handmade,You will receive your shoes within two weeks if no surprise,.faster shipping or an urgent needing is still available, please contact us in detail. Q2: What if I buy it and DO NOT fit? We will send you an email to inquiry size info after ordered,If you replied our query mail, then size still has problem, we will exchange the updated size to you for free. If there is quality problem, we will reprocess a new pair to you for free after the confirmation. Q3:When can I get RESPONSE after send you an email? We will reply all the emails sent between 4:00pm--3:00am (PDT time) within 3 hours. Others will be answered within 24 hours (except Sunday) Q4: What if i want to do the RETURN? For any problem, please contact us first, we will try best to solve it. if you still need a return, you can return the item to our US or Germany office.
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