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Customer Support

Our Other Brands:Hewyn|Selfship

We remain fully operational. Our teams are working around the clock to ensure your deliveries continue safely.

DOWNLOAD THE APP

WE SOURCE ITEMS FROM

UAE
UK
India
USA
Japan

Customer Services

About Us

Customer Support

Our Other Brands:Hewyn|Selfship

Fixed Frame

Product ID: 19505838

Description

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Heavy-duty steel frame rises 7” for ground clearance
Carries up to 250 lbs with a 2” hitch; 150 lbs with a 1.25” hitch
Ideal for most cargo racks, bike racks, or cargo boxes
Simple 4-hole mounting pattern
Includes hitch tightener to prevent hitch wobble

StowAwayHitch Mount Fixed Frame

Common Questions

Are the products genuine and authentic?+

Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

How long does delivery take and is it reliable?+

Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

What is Desertcart? Is it safe to order from?+

Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

How is product pricing calculated?+

Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.

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Trustpilot

TrustScore 4.5 | 7,300+ reviews

Smooth transaction and product arrived in perfect condition.

Vikram D.

The MOLLE sheath is of exceptional quality. Very happy with my purchase.

2 weeks ago

Excellent communication throughout the order process. Product is perfect.

Rajesh P.

Customer service was outstanding when I had questions about the product.

2 days ago