From Manufacturer-- Hooden This round traditional handmade steamer is a great craftsmanship from 1000 years ago in Fujian province, China. There is Chinese Traditional handmade natural steamer heritage place. We only provide strong quality and long lifespan steamer. The great quality steamer made of chinese cryptomeria wood and high toughness bamboo from a humid and foggy forest in Fujian province which at an altitude of 4490 feet. Deepen Height For More Steaming Space Outside Diameter: 12” Internal Diameter: 11” Outside Height: 3.6” Internal Height: 2.4” Steaming Height From Rack To Lid: 3.2” Steaming Height From Rack To Rack: 2.8” How does it work: Put this wooden bamboo steamer on a pan or pot which contains boiling water, not be sitting in the water but just over it. Keep water boiling then the steam enter the steamer through the opened slats in the bottom. Don't use pressure cooker,instant pot or microwave oven. Notification: Each tree has different color, please don't mind there have slight chromatic aberration. Some people don't like the bamboo flavour, you can soak it in boiled water for 1 hour before using for the first time. If you have any question or suggestion, please feel free to contact us.
R**N
PURCHASE AT YOUR OWN RISK. OVERALL RATING IS A ZERO!!!
This produce is poorly constructed and came broken. The lid top of the lid came off by itself. On layer has its metal wrap around loose and the bottom separated. Hooden is insisting on just replacing one layer and is not willing to give me a complete refund. I just want to return this product.What can Amazon do to help me?
P**E
Poor quality product
Ordered 3/25/20. Did not receive until 8/28/20 well past the return/exchange date. The product came with many broken and splintered areas on outside bands. Quality product is definitely lacking. I would return for money back but unable to since past date of eligibility.
S**W
exactly as described
The item came on time, was exactly as described and I am very happy with it.
Trustpilot
3 weeks ago
3 weeks ago