About JingChow JingChow have a good command of both "beautiful" and "Fashion" in various performance. We specialize in fashion jewelery and creates elegant jewellery out of Crystal,Stone,Titanium. About Customer Service We always have an eye to good customer service as we receive orders,and continue to create new ideas. If you have any question about order and product,pls send us message.We will reply your message within 24 HOURS.(Saturday is our Holiday). Shopping Notes: 1. Besides the products by AMAZON warehouse delivery,other dispatched from HongKong,Usually 7-15 business days for delivery.However,there might be a backlog in HongKong Customs occasionally.For this reason, the transportation time is longer than 15 days sometimes. You can get the tracking information from /cn/result/post.shtml 2. If you want to get it more quickly, You can choose Express delivery and it just need about 3-5 days you can receive your goods. 3. If you want to cancel the orders, please contact us in 24 hours. On once we confirm the shipment, it shows that the goods had been handed over to logistics company, we will no longer accept cancel order request. 4. Once found the problem such as product quality or quantity discrepancy, please contact us in receiving less than 48 hours. 5. Please check the address when you place the order, when we confirm shipment, the goods had been handed over to logistics company .It is not able to change the address. Any questions pls kindly contact with us.
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