Full description not available
H**H
I'm so glad that this thing had issues right out of the ...
I'm so glad that this thing had issues right out of the box, so that I didn't have to worry about not being able to return it later. I would like to be able to tell anyone who is thinking of saving money on a refurbished that the issue could have been caused by shipping, but that's not the case. I started the general setup and found the multiple of the keys on the keyboard didn't work. There were nine letters that weren't functional, three numbers are the number pad, as well as many other keys such as the backspace, and the windows start menu button. I'm sure that there were more that weren't able to be tested in the 15 minutes that I was trying to use it. I can't describe how disappointed I was to receive a defective product, because I had just returned another computer (Lenovo Flex) that was extremely glitch as well. I went ahead and purchased a new one from Best Buy.com, for a couple hundred more than this refurbished, but a couple hundred less than the new ones advertised here at Amazon. Please take my advise, buy new, get the factory warranty with a new one, you'll be glad you spent the extra couple hundred...I can say, however, that the computer itself is amazing. I'm on the new one right now, and aside from a few hiccups I had to fix with the display driver (which was really due to Windows 10, and not the computer), and calibration of the trackpad, everything about the computer has been working flawlessly and the technology is perfect for my limited use...writing, streaming videos, and some light gaming. The computer, I absolutely recommend, but just NOT this one.
K**K
Defective wi-fi adapter. Cannot be fixed through updated drivers. A brick.
A beautiful machine in every way except for the wi-fi adapter which cannot connect to or maintain internet connection unless you happen to be sitting within a few feet of the router. Spent hours trying to download updated drivers to no avail. So sad to have to return it as it is perfect in every other way, but I don't need a perfect brick.
K**B
Five Stars
Best buy for the money. This is a great machine. I love it.
E**E
A very capable, slim laptop (updated 3/4/2015)
I am reposting the review which I posted under this configuration, offered by a marketplace seller last month, at that time the only listing on site for this particular configuration. I received this as a Christmas gift after testing the radius 11, and loving the machine, but for the performance of windows 8 with a Celeron processor and 2 G of ram. I am happy to answer questions about the hardware, or performance of the machine, though as this listing is offered by Toshiba direct, their responses on specs would be definitive.My original review appears below, with a good deal more detail on basic hardware under the radius 11 review. Posting as there are currently no reviews for this offering, and I personally love the machine, this model resolving any and all issues I had with the 11.----------------------------------------------------------------I reviewed the Satellite Radius 11 Toshiba Satellite Radius L15W-B1310 11.6-Inch 2 in 1 Touchscreen Laptop around a month ago, and loved the build, portability, display but was a bit dissatisfied with the performance of windows with a Celeron processor and 2 G of Ram (and not so thrilled with the sound).On this model, Toshiba has taken everything upscale, starting with an I7 processor (current generation Haswell chip) and 8 G of ram. The display is HD IPS with 10 point touch, the speakers, by Harmon Kardon. It has a very solid build, sheathed in brushed aluminum, yet only 3/4" thick. This model, the 5224, has 3 usb3 ports and an HDMI port, but no optical drive, and 1 a Tb Sata drive. It does not have a Lan installed but has A-32 wifi and Bluetooth.A number of these options are configurable through Toshiba, but you will not get the price you will here. It is possible to get this with a solid state drive, 4k resolution, 12 G of Ram, but each of these options adds $150-200 to the price.I am making note of this as I saw someone ask a similar question. Some of these things may be 'user upgraded' *if* you are savvy, and willing to void your warranty. Myself, I'd go for getting the options you want, or having Toshiba do it ;)As configured, the display is one of the nicest I have ever seen, not only high res. HD, but very saturated colors, and true.The touchscreen is very responsive, but touchpad leaves something to be desired. The keyboard is almost full sized and backlit, very usable.The machine is fast (that almost goes without saying) but can be made a good deal faster with the removal of some or all of the included software (there is quite a lot, some of which slows the machine a good deal.)It is a particularly nice media machine, with several ways to stream content between the fast wifi and HDMI out. The sound is also very good with DTS digital audio and Harmon Kardon speakers. I found myself wanting to turn it up to a level unrealistic for a laptop ;)I am tempted to say this is the nicest machine I have ever had, but it will take a lot to take that title from my Amiga 3000. While different, this is a Very nice machine. For most people it could easily be a desktop replacement.I have only a couple of withholds:1: Neither the ram nor the battery is user replaceable. Get the machine with the ram you want on board. I was unhappy enough about the battery that I called Toshiba support, who told me that while the battery is not user replaceable, Toshiba will replace it, free if under warranty, or at your cost if out of warranty. I have a fair bit of Toshiba equipment, and my personal experience with their service has been very good. In fact, even when I called to ask this question on one of the busiest days of the year, I got a representative in less than a minute.2: The machine weighs 4.9 lbs which makes it a little less portable than I would like. It may be that this stays home and I travel with my tablet, or it's little brother.I have seen comments in other reviews that 15.6 inches is a little unwieldy as a tablet. That is true. I do not think I would walk around with it open. It is a bit much to carry, but very nice to use (and really, not very heavy for a laptop this size).These things do not take it down from a 5 star machine for me. It has just about everything I want. While I would have liked an optical drive, those are inexpensive and easy to add as an external drive. The weight, comes with the size and solid build.There are only a couple of other machines out there which compare : the Lenovo Yoga 2 Pro Convertible Ultrabook Tablet - Intel Core i7-4500U, 256GB SSD, 8GB RAM, 13.3" QHD+ 3200x1800 Touchscreen, Intel HD4400 Graphics, Intel 7260-N WiFi, Bluetooth, HD Webcam, USB 3.0, Backlit Keyboard, Windows 8.1 (Silver Grey) and the Asus Taichi31-NS51T 13.3" 2 in 1 Convertible Touchsreen Ultrabook (Core i5, 128GB SSD) and ASUS Flip 15.6-Inch 2 in 1 Convertible Touchscreen Laptop (Core i7, 1TB HDD, 8GB RAM) I might have been on the fence over which to choose for very long time, but I was very happy with the build and form factor on the Radius 11 and while trying to see if I could get it to do what I wanted, my husband decided to get me this one. It is the first laptop I have gotten in over 20 years, after all, and the old one: a Toshiba (which is still running).---2/1/2015 updateAfter a month of use, I am updating to say that I have not experienced the connectivity issues which some have reported. I was a little concerned, as our DSL signal is pretty poor and I was not sure the A32 downscaled, allowing me to connect. Not only have I been able to connect, but I am getting faster speeds (wireless) than I am on my desktop which is wired to the modem. It is likely that some of the bottleneck on my desktop is due to the networking card. I am getting very nice throughput (well, as good as it gets in my location, the limitation being the signal available here.) Others' experience may well be different. I am in a location with what I can only describe as horrible connectivity, with the trunk line to this side of the island providing a lower throughput at the signal box than many get in their home *BUT* I am getting better throughput on this machine than any of the desktops in our house.______________________________________________ 3/15/2015)______________________________________________________I am updating this reciew to include information which has come to light since I first published it. I commented earlier that I had been compariong the Toshiba radius to the Lenovo Yoga pro, and ASUS Taichi. The 3 machines are pretty close in terms of specs. The Yoga, with it's ultra-slim profile and availability in screaming orange is somewhat more of a fashion accessory. Personally I find the slim profile very appealing, HOWEVER, the Radius is also very slim, much more so than other Toshiba models. A close look at the specs will demonstrate that the two are not very far apart with respect to thickness. The Taichi offers a second screen, but, in my opinion, the build is not as sturdy as on the Radius.The real reason for this update is the revelation that Lenovo installed what is essentially spyware on all of it's computers. While it can be removed, that is something a lot of people will not want to have to mess with. It also colors my feelings about the trustworthiness of the company. As a psychologist, I take privacy issues quite seriously. The existence of spyware on my machine would make it unusable for business purposes, or even to keep track of my appointments. I am not very glad that I bought the Toshiba instead.If privacy is an issue for you, this is something to think seriously about.
Trustpilot
3 days ago
5 days ago